topic Re: Sense: Export sheet to PDF not working for SSO users in App Development

Sense: Export sheet to PDF not working for SSO users

Wed, 25 Nov 2015 19:59:26 GMT

If I am authenticated as SSO user, the Export sheet to PDF fails with a generic error message below. The functionality works if I am logged in directly as windows users. Anyone knows a workaround for this issue?

Re: Sense: Export sheet to PDF not working for SSO users

Mon, 21 Dec 2015 09:25:13 GMT

Hello,

Have you solved this issue?

Best regards,

Julia

Re: Sense: Export sheet to PDF not working for SSO users

Mon, 21 Dec 2015 17:37:00 GMT

No, still an issue.

Re: Sense: Export sheet to PDF not working for SSO users

chrisghughes — Mon, 21 Dec 2015 18:15:17 GMT

The print feature needs port 4899 to be open and unused. Is it possible the SSO user either doesn't have access to that port or your method of connection is blocking it?

Re: Sense: Export sheet to PDF not working for SSO users

simone_c — Wed, 20 Jan 2016 15:18:32 GMT

Hi, any news?

I am facing the same problem, and I can't find a solution....

Thanks

Simone

Re: Sense: Export sheet to PDF not working for SSO users

chrisghughes — Wed, 20 Jan 2016 16:47:12 GMT

We needed to open up the port in order for the export to work. Did you do that?

Chris Hughes

Fire Systems Analyst / DBA

Bellingham Fire Department

City of Bellingham

360.778.8071 (direct)

CGHughes@COB.ORG<mailto:CGHughes@COB.ORG>

My incoming and outgoing email messages are subject to public disclosure requirements per RCW 42.56

Helping People Every Day

… it is our Mission.

Re: Sense: Export sheet to PDF not working for SSO users

simone_c — Fri, 22 Jan 2016 08:59:27 GMT

Thank you Chris, but we found there is a problem when using a Virtual Proxy that contains a prefix, to authenticate.

Unfortunately my problem is different than the one reported here.

Thanks for help

Simone

Re: Sense: Export sheet to PDF not working for SSO users

simone_c — Fri, 22 Jan 2016 13:43:46 GMT

The problem occours when the prefix in the Virtual Proxy contains capital letters.

In that case the qlik print service fail.

Changing the prefix solve the issue.

I hope it helps!

Simone

Re: Sense: Export sheet to PDF not working for SSO users

Wed, 27 Jan 2016 19:12:00 GMT

Yes, we had the same issue as well. The prefix in the SSO Virtual Proxy needs to be all lower case in order for Export PDF to work. Thanks Simone!

Re: Sense: Export sheet to PDF not working for SSO users

TomKogut — Thu, 13 Feb 2020 02:11:06 GMT

Hi All,

The same error here. It's all ok with my proxy, but the error persists.

Any ideas?

Thanks

-Tom