topic Re: Qlik Sense Ver 3 after install not working in App Development

Qlik Sense Ver 3 after install not working

paulyeo11 — Tue, 28 Jun 2016 15:10:23 GMT

Hi All

I just download the QS ver 3 desktop , upon install the software , when i click on short cut of the QS app , i get a blank screen and i am unable to go to my QVF doc.

I have try to unstall and install again , still the same.

Hope some one can advise me where i go wrong ?

Paul

Re: Qlik Sense Ver 3 after install not working

Wed, 29 Jun 2016 09:02:23 GMT

Hi Paul,

I too have the same issue

Re: Qlik Sense Ver 3 after install not working

Carlos_Reyes — Wed, 29 Jun 2016 16:28:28 GMT

Same here.

what's wrong?....

Re: Qlik Sense Ver 3 after install not working

Wed, 29 Jun 2016 17:31:53 GMT

Same here. I'm getting MAD!!!

I have already disabled the anti-virus, tryed lauching in Windows Protection Mode, reinstalled 3 times, etc.

how can I solve this issue?

Re: Qlik Sense Ver 3 after install not working

Wed, 29 Jun 2016 19:43:23 GMT

I get the exact same screen.

I first upgraded from Desktop 2.2.4 to 3.0. Then I uninstalled, deleted the Qlik folder, restarted the PC, ran desktop as admin, and tried hitting F5 multiple times.Still, after the splash screen, this is the only the screen I get.

My logs are attached.

We could really use some help!

Re: Qlik Sense Ver 3 after install not working

undergrinder — Thu, 30 Jun 2016 10:27:53 GMT

Hi Bob and all,

Does contain your accounts white space? (John Doe vs JohnDoe).

Somebody suggest this at some threads, I can't recall.

It solved my issue, but this is a very lame error.

Re: Qlik Sense Ver 3 after install not working

Thu, 30 Jun 2016 10:30:22 GMT

My username does not contain any spaces

Kind Regards,

Piers Batchelor

Re: Qlik Sense Ver 3 after install not working

Thu, 30 Jun 2016 13:26:15 GMT

I had this problem, I'd uninstalled V2 and installed V3 but just got the blank screen above. For me, I fixed it by closing all Qlik programmes going into task manager and 'end task' on any Qlik stuff running - Be aware the programme running might not be called Qlik (I had two called engine)

I then ran V3 and it started straight away without issue.

Re: Qlik Sense Ver 3 after install not working

Carlos_Reyes — Thu, 30 Jun 2016 14:46:52 GMT

Mine does contains spaces... but I'm not gonna change my username just for that!!

+1 to the very very lame error!!!

Re: Qlik Sense Ver 3 after install not working

miguelbraga — Thu, 30 Jun 2016 15:06:47 GMT

Hey there people,

Did you clean your folder of Apps located in a folder similar to this: C:\Users\<Your UserName>\Documents\Qlik\Sense\Apps?

Did you guys unistalled from the Control Panel the previous Qlik Sense version before installing the new one?

When did you guys downloaded your executable?

Regards,

Re: Qlik Sense Ver 3 after install not working

undergrinder — Thu, 30 Jun 2016 15:13:08 GMT

Hi Miguel,

Yes, and deleted the related %localappdata% files as well.

Re: Qlik Sense Ver 3 after install not working

miguelbraga — Thu, 30 Jun 2016 15:37:32 GMT

Hi there,

Did you kill the Qlik Sense Service Dispatcher process in the task manager?

When done, go to windows menu / Qlik Sense / Qlik sense desktop (not the one shortcut installed during setup) or go

to C:\Users\[yourUserName]\AppData\Local\Programs\Qlik\Sense\QlikSenseBrowser

and right-click "Run as an administrator".

Regards,

Re: Qlik Sense Ver 3 after install not working

Thu, 30 Jun 2016 16:04:27 GMT

Hi Miguel and Jamie,

Thank-you but yes I deleted the old Qlik folder after uninstalling 2,2 (using the setup program, not the control panel), I did not find in Qlik processes running in the task manager but I restarted the PC just to be safe anyway, and I ran the program as admin from its actual location and not the shortcut icon. I also tried running repair a few times and there are no blank spaces in my account. Nothing changes, I still only get a blank screen after the splash screen.

One thing, I am using Windows 10. Could this problem be related to that?

Best regards,

Bob

Re: Qlik Sense Ver 3 after install not working

miguelbraga — Thu, 30 Jun 2016 16:07:43 GMT

Definitly isn't a problem of Windows 10, because I'm using myself that Operating System and running fine the new version. Can't find how to solve your problem...

Regards,

Re: Qlik Sense Ver 3 after install not working

Fri, 01 Jul 2016 15:38:15 GMT

Qlik support has released a fix which finally got me running, You must uninstall your non-performing 3.0 and then download and run the a different installer here.

Re: Qlik Sense Ver 3 after install not working

Mon, 04 Jul 2016 16:51:41 GMT

Thanks for that. It solved my problem. I have a space in my user account name here too after a reinstall of windows.

Re: Qlik Sense Ver 3 after install not working

german24 — Tue, 09 Aug 2016 13:50:21 GMT

- Qlik Sense Service Dispatcher is started.
- Kill the process in the task manager.

- When done, go to windows menu / Qlik Sense / Qlik sense desktop (not the one shortcut installed during setup) or go

to C:\Users\[yourUserName]\AppData\Local\Programs\Qlik\Sense\QlikSenseBrowser and right-click "Run as an administrator".

https://community.qlik.com/message/1086746?&_ga=1.101535044.45880853.1463079421#1086746

@Michael Laenen