topic Re: Qlik Sense 3.0 crashes without internet access in App Development

Qlik Sense 3.0 crashes without internet access

eleni_theodorid — Tue, 05 Jul 2016 13:38:49 GMT

Hi there,

I just figure out that when I am trying to open Qlik Sense Desktop v 3.0 without network or internet access I received the attached error. Is that a prerequisite for Qlik Sense Desktop version 3.0 to have internet access?

Regards,

Helen

Re: Qlik Sense 3.0 crashes without internet access

Uday_Pasupuleti — Tue, 05 Jul 2016 13:42:17 GMT

Hi Helen,

I have just tested it and opens fine even without internet access.

Not sure what's causing the issue on your machine.

Thanks,

Uday

Re: Qlik Sense 3.0 crashes without internet access

eleni_theodorid — Tue, 05 Jul 2016 14:15:17 GMT

Hi Uday,

Unfortunately, I have already test it in three different machines and the behavior is strange, two off them gives the attached error and one is just freeze at the first page with no app image in the hub....

Please advice,

Helen

Re: Qlik Sense 3.0 crashes without internet access

Uday_Pasupuleti — Tue, 05 Jul 2016 15:04:02 GMT

That's odd because I even checked with my colleagues and it works fine.

And no one on the community mentioned this error since the launch last week.

I think if you open it outside your company's network or on your personal machine you might find the solution.

This way at least you can say it's not causing by the office security thing.

Thanks,

Re: Qlik Sense 3.0 crashes without internet access

Tue, 05 Jul 2016 16:22:47 GMT

Eleni, if you are working with windows 10....

Sense 3.0 is working with W10........

But there is a issue yet. The username on your computer may not have spaces !!

Example : "MariBaseggio" and not "Mari Baseggio".

Take care about this. I had to create a new user and install Sense again. So it worked.

Regards,

Re: Qlik Sense 3.0 crashes without internet access

miguelbraga — Tue, 05 Jul 2016 16:35:18 GMT

Hello there,

Did you've tried to redownload a new setup installer of Qlik Sense recently? If not, please try uninstalling from the Control Panel and then install the new setup installer. Maybe this will solve your problem.

Regards,

Re: Qlik Sense 3.0 crashes without internet access

eleni_theodorid — Thu, 07 Jul 2016 07:37:22 GMT

Hi Guys,

Thank you all for your response.

No we are not working with Windows 10. And although I uninstall and reinstall it the error still appears.

When you are talking about "office security thing", is there something more specific that we could check?

Regards,

Eleni

Re: Qlik Sense 3.0 crashes without internet access

Thu, 07 Jul 2016 08:25:51 GMT

Hi,

I'm on Windows 7 and am getting this exact same error message.Hope a solution is made available for this soon...

Stefan

Re: Qlik Sense 3.0 crashes without internet access

shwetagupta — Thu, 07 Jul 2016 10:23:05 GMT

Hi,

Did any of the solution worked ? I am facing the same issue.

Thanks,

Shweta Gupta

Re: Qlik Sense 3.0 crashes without internet access

eleni_theodorid — Thu, 07 Jul 2016 10:37:10 GMT

Unfortunately not for me.....

Re: Qlik Sense 3.0 crashes without internet access

Chanty4u — Thu, 07 Jul 2016 10:42:15 GMT

d u tried uninstall and reinstall ing the Qs 3.0 again?

Re: Qlik Sense 3.0 crashes without internet access

eleni_theodorid — Thu, 07 Jul 2016 11:34:10 GMT

Yes Chanty, with no luck.

Re: Qlik Sense 3.0 crashes without internet access

eleni_theodorid — Tue, 12 Jul 2016 08:57:45 GMT

Hi there,

I have contact Qlik Support about that case and they confirmed that it's a version bug which is suppose to be fixed in next version 3.0.1.

Thank you all,

Helen