topic Re: Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data in App Development

Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data

Anonymous — Tue, 31 Jan 2017 02:20:41 GMT

Hi everyone,

I am having issues with Qlik Sense Enterprise Hub getting stucked (waited more than 30mins) whenever i try to load data into the server.

Simply put, whenever i choose the "add data" function after creating an app, i get stucked at the part where it says "initializing data".

Similarly, if i choose the data load editor, i get stucked after i click "load data" for the script to be loaded.

This is not a browser problem as i am able to load data through Qlik Cloud rather than Qlik Sense Hub.

Thanks for your help!

Re: Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data

Chanty4u — Thu, 02 Feb 2017 06:53:15 GMT

Hi,

which version you are using right now? and did you tried to reinstall your version or try to upgrade your current version and give a try?

Re: Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data

Wed, 08 Feb 2017 12:26:57 GMT

Hello,

I have the same issue with data from file.

It seems not even starting the load.

However, when I choose to debug the script, it is working perfectly.

My version :

Re: Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data

mramachandran3 — Wed, 08 Feb 2017 22:30:19 GMT

I had the same problem. After many hours, it seems it was an incorrect entry into services.conf at [C:\Users\{user} AppData\Local\Programs\Qlik\] . Make sure all the paths are valid including log. AND your HOMEDRIVE and HOMEPATH are valid.

Looking at the log at temp folder , i found that log was pointing to a log folder that was invalid. That was because our network team made the X: drive - HOMEDRIVE which was incorrect. Changing that to correct available path fixed the problem. And, the app now runs without any problem.

Sequence#	Timestamp	Hostname	Version	Logger	Severity	Message
1	20170208T161505.952-0500	127.0.0.1	4.5.1	Global	INFO	Configuration: {"context":"desktop","version":"4.5.1","migrationVersion":"1.0.0","host":"127.0.0.1","port":"9074","open":{"noData":true,"port":"4848","isSecure":false,"identity":"migration-service"},"logPath":"X:\\\\Documents\\Qlik\\Sense\\Log"}

Re: Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data

Fri, 10 Feb 2017 08:00:40 GMT

Thanks a lot,

It is now working as it should.

Re: Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data

jim_chan — Thu, 17 Aug 2017 02:45:23 GMT

Hi Fabrice,

I am currently having this issue , i would really want to know, how did you solve it? Please help !

Rgds

Jim

Re: Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data

mramachandran3 — Thu, 17 Aug 2017 19:36:01 GMT

Did you read through the earlier post that looks at services.conf and replace the log path to a correct hardcoded path instead?

Re: Help. Qlik Sense Enterprise Hub stuck at loading data/ initialising data

caishane — Wed, 13 Dec 2023 22:25:14 GMT

These file(s) don't exist for me. Why would that be?