topic Re: Qlik Sense 3.1 SR3 Resolution in App Development

Qlik Sense 3.1 SR3 Resolution

hvfalcao — Fri, 02 Dec 2016 17:19:12 GMT

Hi,

I've just updated QS Desktop to SR3. It's running on a 4k screen with high resolution.

On the preview version, I belive QS was ignoring the zoom function of windows 10. I was creating my apps based on that resolution, witch was better, because it fits more informations and graphics in one sheet. Now, there's no space for all those elements in one sheet, and my apps became a mass....

There is any way to change that?

Thank you

Henrique !

Re: Qlik Sense 3.1 SR3 Resolution

Fri, 02 Dec 2016 21:48:45 GMT

Hello

I just installed this new release Desktop and I got the same. No way to read the filters (too small) and the table objects are too big to be read. in fact the presentation is lost.

A chance : I just finished a show before installing this new release.

Any solution or patch for this SR3 ??

Is there any place where I can download the SR2 ??

Best regards

/ Jean-Jacques

Re: Qlik Sense 3.1 SR3 Resolution

abbiedinh — Sun, 04 Dec 2016 01:54:40 GMT

Hello,

I installed SR2 2 days ago and updated to SR3 just now. Have same issue.

Any solution to help?

Thank you,

Abbie

Re: Qlik Sense 3.1 SR3 Resolution

Tue, 13 Dec 2016 08:36:03 GMT

Not that it is a real solution to the problem, but use chrome instead of the qlik interface, works better. And you can control your zoom hence the resolution.

Re: Qlik Sense 3.1 SR3 Resolution

seb-custics — Thu, 22 Dec 2016 13:49:52 GMT

Hi guys,

Same problem of resolution for me and my best advice is to go back to the latest version.

Ouf ! All is ok under V3. A real chance I have copied a version of the install.exe on my desktop...

Re: Qlik Sense 3.1 SR3 Resolution

Anonymous — Wed, 25 Jan 2017 16:13:31 GMT

Hello Henrique, you might try this:

Navigate to the services.conf file, which can be found here: C:\Users\(your folder)\AppData\Local\Programs\Qlik\Sense. Open the file with WordPad or the likes, and under the [browser.parameters] section, add the following parameters:

--high-dpi-support=1

--force-device-scale-factor=1

Hope it helps, worked for me

Ricci

Re: Qlik Sense 3.1 SR3 Resolution

seb-custics — Thu, 26 Jan 2017 08:10:35 GMT

Thanks Ricci,

It really works better like this...

Thank you again for your help,

Sébastien

Re: Qlik Sense 3.1 SR3 Resolution

Anonymous — Thu, 26 Jan 2017 15:58:08 GMT

Great Sebastien!

If you can, can you mark answered if it was resolved, to help other see the solution. (You may not be able to since it wasn't your question originally.)

Thank you.

Ricci

Re: Qlik Sense 3.1 SR3 Resolution

hvfalcao — Thu, 26 Jan 2017 19:16:53 GMT

Hi Ricci!

Nice done! Appreciated your help!

I tried to find out chromium parameters to enable zoom in or out with the mouse wheel, but found nothing...

Thank you!

Re: Qlik Sense 3.1 SR3 Resolution

niclaz79 — Wed, 03 May 2017 07:48:58 GMT

Hi, I am not able to find the services.conf file in any of my Sense or AppData folders. Is there another way to find this or should I add a copy of the file from someone/somewhere else?

Re: Qlik Sense 3.1 SR3 Resolution

Anonymous — Wed, 03 May 2017 19:55:02 GMT

Hi Niclas, Are you using Qlik Sense Desktop?

Re: Qlik Sense 3.1 SR3 Resolution

seb-custics — Thu, 04 May 2017 07:05:44 GMT

FYI, the issue is over under the new QlikSense v3.2 sr3. But it's true that in the latest 3.1 versions, the .conf file has disappeared, no way to change to resolution...

My best advice is to update to v3.2.