topic Re: What is CServerDocumentEntry and Why is It Erroring? in App Development

What is CServerDocumentEntry and Why is It Erroring?

Tue, 23 May 2017 18:31:50 GMT

Im receiving hundreds of errors each day due to this error.

Can someone explain it and maybe how to solve it?

CServerDocumentEntry: Could not fetch modified time for [APPID]. Skipping newest check.

Re: What is CServerDocumentEntry and Why is It Erroring?

Anonymous — Tue, 30 May 2017 15:43:24 GMT

Which version are you having the issue with? I'm having it in 3.2 SR4.

Re: What is CServerDocumentEntry and Why is It Erroring?

Tue, 30 May 2017 17:14:47 GMT

3.2 as well. Do you have any ideas?

QlikSenseServer 10.18.1

More info below.

.NET SDK 12.3.1
QIX Engine 12.2.1
Service Dispatcher 13.0.0
App Migration Service 4.5.1
Data Preparation Service 2.2.4
Broker Service 5.1.0
Proxy 11.11.0
Repository 12.16.0
Scheduler 12.0.0
Printing Service 11.8.1
Hub Service 0.14.0
Qlik Sense Browser 4.4.3
Qlik DataMarket Connector 2.4.1.5
Qlik REST Connector 1.1.0.2889
Qlik SalesForce Connector 14.1.0.2304
Qlik Essbase Connector 1.0.1.2256
Qlik ODBC Connector 1.2.1.2228
Client 3.42.5

Re: What is CServerDocumentEntry and Why is It Erroring?

Thu, 01 Jun 2017 12:03:23 GMT

Hi,

I've got the same ERROR in QS_System_Engine log and I've found that investigating an Error in Engine which I receive from time to time working on Hub/QMC.

Did you manage to fix it or find the reason of it?

I also run ver 3.2.4.

Thank you.

Re: What is CServerDocumentEntry and Why is It Erroring?

Anonymous — Thu, 01 Jun 2017 12:23:20 GMT

In my case I used the PostgreSQL to query the Apps table with the ID displayed in the message and found there was a record there that indicated the it was deleted, but was still generating the error.

Re: What is CServerDocumentEntry and Why is It Erroring?

Anonymous — Fri, 02 Jun 2017 13:39:06 GMT

Seeing the same behavior on our Qlik Site cluster 3.2.1 across both production and development nodes

Re: What is CServerDocumentEntry and Why is It Erroring?

shaun_lombard — Wed, 29 Nov 2017 21:29:42 GMT

It looks like this is fixed in September 2017 release. See release note below:

When app is deleted while open on a rim node, an error is placed in the log file

Jira issue ID: QLIK-77860

Description: If an app gets deleted while it is open on a rim node, the “CServerdocumentEntry: could not fetch modified time for [xxx]. Skipping newest check” is added to the log file. This is not an error, and recording the error message in this case is misleading.

Re: What is CServerDocumentEntry and Why is It Erroring?

jaisoni_trp — Wed, 01 Aug 2018 14:36:28 GMT

Actually we are on September release and its not fixed yet. Seems like its fixed in November release.

Note: at some point bug ID QLIK-77860 was shown in release note September 2017 which is not correct and R&D Team can't recall or added to November release note.