topic Re: Qlik Sense Desktop Resolution Fail in App Development

Qlik Sense Desktop Resolution Fail

mariia_gridneva — Tue, 30 May 2017 13:25:08 GMT

Hello!,

After installing Windows10 (had 8.1 before) I've got this ugly resolution problem.

Using Sense in browser helps but some of functions are still missing.

In another thread, facing same resolution problem (Qlik Sense Desktop - Screen Resolution Issue), suggestion was to add some parameters to services.conf file.

--high-dpi-support=1

--force-device-scale-factor=1

Which did not help either.

Do you guys have any other suggestions for solving this?

Re: Qlik Sense Desktop Resolution Fail

Oleg_Troyansky — Tue, 30 May 2017 13:35:37 GMT

Have you tried uninstalling the Qlik Sense Desktop completely and reinstalling it again? I'd expect the issue to be solved with a fresh install...

Re: Qlik Sense Desktop Resolution Fail

mariia_gridneva — Wed, 31 May 2017 07:33:52 GMT

Already tried.

And even took older versions.

Re: Qlik Sense Desktop Resolution Fail

Vasiliy_Beshentsev — Wed, 31 May 2017 10:14:13 GMT

Try to install latest version (3.2 sr3)

Re: Qlik Sense Desktop Resolution Fail

mariia_gridneva — Wed, 31 May 2017 11:58:20 GMT

The issue remain. But the solution got somewhat bigger.

And I also modified services.conf file.

Actually considering going back to Windows 8.1.

Re: Qlik Sense Desktop Resolution Fail

Vasiliy_Beshentsev — Wed, 31 May 2017 12:00:52 GMT

So login now with your community login.

Re: Qlik Sense Desktop Resolution Fail

mariia_gridneva — Wed, 31 May 2017 13:50:39 GMT

Well, you must be inlogged for working in browser. So even that did not help

Re: Qlik Sense Desktop Resolution Fail

mariia_gridneva — Mon, 14 Aug 2017 07:20:39 GMT

After contact with support the following were suggested and solved:

My screen settings were sat up on 150% resolution (text, applications and other objects)

Changing it to 125 or 100 solved the whole problem.

Re: Qlik Sense Desktop Resolution Fail

Anonymous — Tue, 19 Dec 2017 08:33:18 GMT

Dear Mariia,

Are you using qlik sense server because we have also resolution issues. I read over the community where they have suggested to configure the service.conf file but when a server is deployed the browser parameters section is not included in the file. Does resizing the server resolution helps to solve the problem with other users connecting through web?

Regards

Re: Qlik Sense Desktop Resolution Fail

NadiaB — Mon, 04 Nov 2019 19:30:02 GMT

In case someone has this problem in the future, here is an article that describe different things to look at.

Qlik Sense Desktop hub/app view not in full screen