topic Re: Email alerts on Reload task failure - Qlik sense in App Development

Email alerts on Reload task failure - Qlik sense

reshma_km — Wed, 02 May 2018 19:02:26 GMT

Hi,

I am trying to configure email alerts whenever a reload task fails using SmtpAppender. I am using Qlik sense November 2017 version. I found various discussions on this topic, but wasn't able to achieve it yet. Please find the code I am using for LocalLogConfig xml file below.

<?xml version="1.0"?>

</filter>

</filter>

</evaluator>

</layout>

</appender>

<appender-ref ref="MailAppender" />

</logger>

</configuration>

Could you please guide me?

kevincase‌ elizabethbamber‌ ltu‌

Re: Email alerts on Reload task failure - Qlik sense

kevincase — Wed, 02 May 2018 20:35:38 GMT

Reshma,

I have not migrated to November 2017 release so I have not tested it there yet. Here is the link to the help section for the November 2017 release. https://help.qlik.com/en-US/sense/November2017/Subsystems/PlanningQlikSenseDeployments/Content/Deployment/Server-Logging…

It's important to make sure the port and mail server address are correct. You also need to make sure the file is placed in the correct folder. For me, that folder is c:\programdata\qlik\sense\scheduler. It must also be named correctly which it looks as though you should be OK.

Hope this helps.

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Wed, 02 May 2018 20:44:59 GMT

Hi,

Everything you mentioned seems ok. But its not sending any mails

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Wed, 02 May 2018 21:01:17 GMT

I am using the same email address for the below parameters. Will that be an issue?

Re: Email alerts on Reload task failure - Qlik sense

kevincase — Thu, 03 May 2018 15:20:49 GMT

reshma,

Make sure the 'to' parameter is your actual email address. The 'from" parameter should be able to be anything. For example, I use Qlik@MyQlikServerName.com You may want to check with your email administrator to verify that they do not restrict the sending of emails internally form invalid domain names. Many times there are internal rules to prevent spam emails. Also verify that the email port is correct.

Since I do not have a Qlik environment running a newer release, I can not verify that the LoggerName is correct. I have the following: <logger name="System.Scheduler.Scheduler.Slave.Tasks.ReloadTask">

You may need to open a ticket with support to get the exact name as I do not know if this has changed since version 3.2. This may have changed with shared persistence.

Kevin .....

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Mon, 07 May 2018 19:04:42 GMT

dwforest‌

Hi,

Could you please help me out?

Re: Email alerts on Reload task failure - Qlik sense

dwforest — Tue, 08 May 2018 15:51:35 GMT

I suppose you read

https://help.qlik.com/en-US/sense/April2018/Subsystems/PlanningQlikSenseDeployments/Content/Deployment/Server-Logging-Using-Appenders-QSRollingFileAppender-Example-2.htm

Check the the config file is in the correct directory.

Verify that you can send mail from your server and the port is not blocked.

Some companies have it set up to require authentication or need to have valid from email address. Check with your tech group.

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Wed, 09 May 2018 19:08:10 GMT

The config file is in the correct directory. And I guess the port is not blocked because I am able to send mails via notification connector and the email alerts utility from Qlik branch. But, smtpAppender is not working.

Re: Email alerts on Reload task failure - Qlik sense

dwforest — Wed, 09 May 2018 23:45:18 GMT

The only difference in my config is that I don't have is:

</filter>

Not an expert on log4 Appenders,so not sure what this is supposed to do. I just used what was provided by Qlik in the Help.

Maybe this is preventing matches?

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Fri, 11 May 2018 15:12:13 GMT

Which version of QlikSense are you using?

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Fri, 11 May 2018 19:39:36 GMT

It worked for me. Thanks for all your inputs.

Re: Email alerts on Reload task failure - Qlik sense

hian_cintra — Fri, 18 May 2018 11:59:36 GMT

Hi reshma_km‌ What did you do to solve it?

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Fri, 18 May 2018 14:08:25 GMT

I had a typo and extra space in my xml file.

Re: Email alerts on Reload task failure - Qlik sense

hian_cintra — Fri, 18 May 2018 14:14:12 GMT

Could you share your file with us? I am facing a similar problem with yours.

I would greatly appreciate it.

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Fri, 18 May 2018 17:32:42 GMT

In which folder you have the file?

Re: Email alerts on Reload task failure - Qlik sense

hian_cintra — Fri, 18 May 2018 17:40:06 GMT

%PROGRAMDATA&\Qlik\Sense\Scheduler

But i have the schedulers on RIM nodes.

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Mon, 28 May 2018 16:13:41 GMT

Ok. In that case, you might have to change something in the code. I am not sure. My scheduler is in central node.

Re: Email alerts on Reload task failure - Qlik sense

hian_cintra — Mon, 28 May 2018 16:33:40 GMT

Thanks.

Can you please share you LocalLogConfig.xml content to compare?

Re: Email alerts on Reload task failure - Qlik sense

reshma_km — Thu, 31 May 2018 18:58:03 GMT

Hi,

Sorry for the delay. Please find my file content below.

<?xml version="1.0"?>

</filter>

</evaluator>

</layout>

</appender>

<appender-ref ref="MailAppender" />

</logger>

</configuration>

Re: Email alerts on Reload task failure - Qlik sense

Anonymous — Wed, 01 Aug 2018 12:45:15 GMT

Hello Reshma,

I wish to set up email alerts for reload failure in QMC(Qliksense)

Could you please help me with the process to set up Alert emails through email alerts utility from Qlik branch.

Thanks in Advance.

Regads,

Venkat