topic Re: Unsupported file format in App Development

Unsupported file format

capriconuser — Sat, 16 Nov 2024 21:53:09 GMT

i was working on qlik sense then suddenly my laptop restart so then when i again open app this shows an error

"Unsupported file format" where my other apps is open without error

what should i do . i dont want to lose this

error image

Re: Unsupported file format

Aurelien_Martinez — Thu, 15 Nov 2018 10:27:26 GMT

Hi,

Can you try to open it without data ?

Re: Unsupported file format

capriconuser — Thu, 15 Nov 2018 10:43:11 GMT

I DID but same error occured

Re: Unsupported file format

Jim — Wed, 12 Dec 2018 13:31:25 GMT

I have the same issue. When I right click and open "without data" through the hub, I can at least view and try to load data. Unfortunately, I can't figure out the cause. I've logged a ticket with support today.

Re: Unsupported file format

EliGohar — Tue, 23 Apr 2019 07:43:13 GMT

Hi Jim,
I have a customer who encountered the same issue.
Did you get any answer from Qlik support?
Thanks.

Re: Unsupported file format

Jim — Tue, 23 Apr 2019 07:48:22 GMT

Yes.

There isn't any suggestion in the available documentation that I could find that guides on prevention of app corruption. However, as in every system change scenario, it is a good practice to maintain manual backup of all assets(like apps) so that they may be restored from the backup if something goes wrong.

My file got corrupted somehow due to the data in it but how exactly that happened is unclear to Support or anyone on our team. Our best option is to make backups. This was the support article I found. Same error but different cause: https://qliksupport.force.com/articles/000030707

Re: Unsupported file format

anandathome — Fri, 31 Jan 2020 10:55:04 GMT

I got it working:

1. Close the app

2. Login to QMC duplicate this app

3. go back to Hub and refresh, you should be able to see copy of corrupted app.

4. Open this copy of app and it should work. Has worked for me today.