topic Re: Cannot Load License Monitoring & Operations Monitor in App Development

Cannot Load License Monitoring & Operations Monitor

hamdaniahmad — Wed, 21 Mar 2018 11:25:43 GMT

Hello Everyone,

I'm new in Qlik Sense and qmc, after Qlik Sense server installation I open applications License Monitoring & Operations Monitor are working normally.

But after few weeks I cannot load in Task Qmc License Monitoring & Operations Monitor app.

Error log attached

The end's log say:

2018-03-20 09:43:34 0326 LET logStartTS = 'timestamp(Timestamp(Timestamp#(Replace(Left("' & peek('logStart',0,'logList') & '",15),' & CHR(39)&'T'&CHR(39)& ',' &CHR(39)&' '& CHR(39)& '), '& chr(39)

2018-03-20 09:43:34 0327 & 'YYYYMMDD hhmmss' & chr(39) & ')),' & CHR(39) &'YYYY-MM-DD hh:mm:ss[.fff]'& CHR(39)&')'

2018-03-20 09:43:34 0329 for each textFile in FileList(logName & '*.' & extension)

2018-03-20 09:43:34 Error: Connection not found: ServerLogFolder

2018-03-20 09:43:34 Execution Failed

2018-03-20 09:43:34 Execution finished.

Please help me.

Thank you.

Re: Cannot Load License Monitoring & Operations Monitor

Anonymous — Wed, 21 Mar 2018 11:34:18 GMT

The error indicates that maybe you should whether the Data Connection ServerLogFolder still exists.

Re: Cannot Load License Monitoring & Operations Monitor

fabdulazeez — Wed, 21 Mar 2018 11:41:16 GMT

In QMC DATACONNECTIONS look for ServerLogFolder and check it's actual folder.

Re: Cannot Load License Monitoring & Operations Monitor

Anonymous — Thu, 22 Mar 2018 01:21:07 GMT

Did you upgrade your server in recent time ?, What's the server version you have ?

Re: Cannot Load License Monitoring & Operations Monitor

hamdaniahmad — Thu, 22 Mar 2018 01:22:43 GMT

Thank you for all replied,

Here's my data connections in qmc, how to add ServerLogFolder to data connections?

Thank you

Re: Cannot Load License Monitoring & Operations Monitor

thi_pham — Thu, 22 Mar 2018 02:21:48 GMT

I experienced the same kinds of problem (related to some missing/wrong connection) when load monitoring apps.

My solution is that I duplicated the apps, then did try&fail on load data scripts many times until it worked.

For each missing/wrong connections, I can fix them in https://domainName/qmc/dataconnections

I googled the correct paths of connections respectively with the Qlik sense version.

You should also check release & deployment documents of qliksense version to check if they make any related changes.

Hope it helps! I think Qlik team should do somethings with this issue. At least, above solution works for me.

Re: Cannot Load License Monitoring & Operations Monitor

fabdulazeez — Thu, 22 Mar 2018 02:46:12 GMT

This is the data connection. But better you check why it is missing

Re: Cannot Load License Monitoring & Operations Monitor

hamdaniahmad — Thu, 22 Mar 2018 03:41:49 GMT

Yeah, I think I've lost ServerLogFolder in data connection. Does anyone knows to add ServerLogFolder? I think somebody delete it from data connection.

Thank you

Re: Cannot Load License Monitoring & Operations Monitor

Anonymous — Thu, 22 Mar 2018 09:01:48 GMT

For a default install it should point to folder

C:\ProgramData\Qlik\Sense\Log\

Re: Cannot Load License Monitoring & Operations Monitor

hamdaniahmad — Fri, 23 Mar 2018 01:34:05 GMT

Hello All,

Thank you for all advice, I've found solution for this case.

You're right Bill, default for ServerLogFolder is in C:\ProgramData\Qlik\Sense\Log\ folder.

I just create new connection into that folder (may the folder will not appear because hidden), and rename in QMC Data Connection name to ServerLogFolder and re-run the task for License Monitoring & Operations Monitor.

Thank you All.