topic Re: QLIKSENSE desktop issue in App Development

QLIKSENSE desktop issue

alexantone — Fri, 22 Jun 2018 13:52:16 GMT

Hello community

I ve got this issue , i cannot see my folders... it s a desktopVersion

on an other PC it 's ok

Re: QLIKSENSE desktop issue

YoussefBelloum — Fri, 22 Jun 2018 14:26:32 GMT

Hi,

maybe it is a network path ? otherwise, each time your create it, after opening Qliksense, you loose it ?

Re: QLIKSENSE desktop issue

alexantone — Fri, 22 Jun 2018 14:29:21 GMT

Hi Youssef

No it is not a network path ,

it is a local path

I've tried to uninstall and re installed dektop version (avril 2018) => same issue

Re: QLIKSENSE desktop issue

YoussefBelloum — Fri, 22 Jun 2018 14:34:22 GMT

Maybe mto‌ knows what is happening here ?

Re: QLIKSENSE desktop issue

Michael_Tarallo — Mon, 25 Jun 2018 13:37:48 GMT

Thanks youssefbelloum‌ for tagging me - I have seen this occur when the product is looking for additional connector packages. Has there been any additional connectors installed on this system?

Regards,

Mike T

Qlik

Re: QLIKSENSE desktop issue

alexantone — Mon, 25 Jun 2018 14:07:15 GMT

Tks for your return

What kind of Add connector packages could exist?

Re: QLIKSENSE desktop issue

Michael_Tarallo — Mon, 25 Jun 2018 15:18:43 GMT

This usually would be something in addition installed - if you have not installed anything additional (connector packages) then it could be something else.

By default check:

C:\ProgramData\Qlik\Custom Data

You may have a few connectors in there:

QvDataMarketConnector
QvOdbcConnectorPackage
QvRestConnector
QvWebStorgageProvider....

Plus any others that might have been installed separately.

But it should not hang like this - when loading - can you add data using the wizard?

as an example: Creating a Data Model

Regards,

Mike

Re: QLIKSENSE desktop issue

alexantone — Mon, 25 Jun 2018 15:38:52 GMT

I cannot use the wizard

There is a message "Lost connection ...."

I use this destop version on an other Pc it s good ,

No problem at all

Re: QLIKSENSE desktop issue

Michael_Tarallo — Mon, 25 Jun 2018 16:41:07 GMT

I am suspect that this is most likely a proxy / network connection issue - can you check your network settings and make sure bypass proxy for local addresses is checked?

Check out this thread for the steps and more info:

Can't connect to Qlik Sense Desktop

Just for fun - what happens (after Qlik Sense Desktop is running) - if you go here:

http://localhost:4848/hub

Re: QLIKSENSE desktop issue

alexantone — Tue, 26 Jun 2018 08:16:52 GMT

On Internet Explorer or Mozilla

with this url

http://localhost:4848/hub

t is the same issue

There is no PROXY configured , i work with a huge compagny and we have all the same configuration and for my neighboor it is ok.

We said to me it is could be the framework Microsoft ...

Thank Mickael for your différents return on this subject.

Re: QLIKSENSE desktop issue

Michael_Tarallo — Tue, 26 Jun 2018 14:49:07 GMT

Happy to help - check the Add / Remove programs on both machines and see what the framework versions are, that might help. It definitely is environmental. Let me know if you would like use to continue investigating. Thanks for the follow up!

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

Regards,

Michael Tarallo

Qlik