topic Re: Unable to open Data Load Editor and Model Viewer in QlikSense in App Development

Unable to open Data Load Editor and Model Viewer in QlikSense

shama_deshpande1 — Mon, 16 Dec 2019 12:03:46 GMT

Hi All,

We are facing challenge with the Data Load Script and Model Viewer in Qlik Sense, it is not getting opened. It was working fine previously and also we haven't done any changes with the security rules. Also I have attached the screenshot of the same.

Request you to help me with this ASAP.

Thanks,

Shama

Re: Unable to open Data Load Editor and Model Viewer in QlikSense

andoryuu — Mon, 16 Dec 2019 14:08:14 GMT

Have you recently upgraded or patched? Is this an app published in the stream or in your work stream?

Re: Unable to open Data Load Editor and Model Viewer in QlikSense

shama_deshpande1 — Tue, 17 Dec 2019 05:44:55 GMT

Hi,

No, I haven't upgraded recently, Last time when I upgraded was in October'19 to Qlik Sense June 2019. And the application is in work stream.

Thankyou,

Shama

Re: Unable to open Data Load Editor and Model Viewer in QlikSense

andoryuu — Tue, 17 Dec 2019 14:47:37 GMT

When was the last time the services were cycled and/or server rebooted?

Re: Unable to open Data Load Editor and Model Viewer in QlikSense

shama_deshpande1 — Wed, 18 Dec 2019 07:02:35 GMT

Yes, I had restarted the services yesterday

Thankyou,

Shama

Re: Unable to open Data Load Editor and Model Viewer in QlikSense

andoryuu — Wed, 18 Dec 2019 22:13:24 GMT

I'd recommend adding a security rule *temporarily* that grants you read and update on * resources in "only in hub" and see if you get the ability to go to data editor again. If you do, then its an issue with your security rules (someone has changed something) or someone has changed something in Active Directory (or some other security group - for example: you were a part of a group and you aren't anymore thus losing rights). If this is the case you are going to have to audit your security rights and dig until you find it - no magic solution here.

If you *still* can't access data load editor after having * in hub, then you're going to need to call support.

Re: Unable to open Data Load Editor and Model Viewer in QlikSense

shama_deshpande1 — Mon, 23 Dec 2019 12:43:08 GMT

Hi,

As of now, I am facing the issue of data load script with SSE plugin. That is, I have published the application for Advanced analytics in the stream as well in work, and created the Analytic connection in the QMC and in the configuration file (eg. Settings.inf) with the Qlik Sense server. But once I made changes in the Setting.inf file or Analytic connection in QMC and tried to open the Load Editor Script for the Advanced analytics application in the work, it (i.e load editor script) gets disabled for Advanced analytics application and for the other applications as well. Kindly help with this.

Thanks,

Shama

Re: Unable to open Data Load Editor and Model Viewer in QlikSense

andoryuu — Wed, 25 Dec 2019 00:29:30 GMT

Is this your original situation or a new situation? Have you tried rolling back your changes and confirming that it's fine?

Re: Unable to open Data Load Editor and Model Viewer in QlikSense

shama_deshpande1 — Thu, 26 Dec 2019 07:20:02 GMT

Hi,

This is the new situation. Before this, previously we had deployed the Advanced Analytics application but during that time it was working fine with the same configurations and also at script level we have checked everything it is fine. But this time, we are facing this issue. Kindly let me know if I need to check with any other settings or else what may be the cause for this kind of scenario?

Thanks,

Shama

Re: Unable to open Data Load Editor and Model Viewer in QlikSense

andoryuu — Thu, 26 Dec 2019 14:45:28 GMT

If this is a new situation you should post a new thread to solve a new situation. If any post above solved your original situation mark it as the solution. If not, kindly post your solution to the original problem and pose this as a new question.