topic Re: Qlik Sense Business stability - QBS in App Development

Qlik Sense Business stability - QBS

barbora_s — Sat, 16 Nov 2024 19:18:19 GMT

Hi guys,

is it just me or is the Qlik Sense Business (formerly cloud) not necessarily very stable? I am mostly referring to windows timing out real quick and/or automatically refreshing/reconnecting when I am working in load script.

Anyone?

Re: Qlik Sense Business stability - QBS

jsteyn — Wed, 15 Jan 2020 06:30:12 GMT

Same here, the past few days(since 10 Jan) scheduled reloads have failed more times than succeeded 😕

My reload errors on the Reload History Tab of a Model: (Connector error: The operation was canceled.)

When reloading through the Data Load Editor: Connector Reporting:Dropbox not found (: POST /endpoints failed with status code 401. Error: Unauthorized LIB CONNECT TO 'Reporting:Dropbox')

But when reloading through the front end under the options menu of an app it works.

@JoeParker can you possibly assist here?

Re: Qlik Sense Business stability - QBS

fredrik_olsson — Wed, 15 Jan 2020 08:25:45 GMT

Hi,

Same problem for us, no scheduled refreshes been successful since Jan 10th, but it always works when you manually reload the data. Any info on this bug? @Michael_Tarallo ?

Re: Qlik Sense Business stability - QBS

Michael_Tarallo — Wed, 15 Jan 2020 16:25:48 GMT

I too have seen this on multiple occasions - I also have reported it. I will get an update.

Re: Qlik Sense Business stability - QBS

akoretchko — Wed, 15 Jan 2020 21:30:11 GMT

@barbora_s @Michael_Tarallo @fredrik_olsson @jsteyn

Thank you for reporting this issue!

We have created a ticket to our Development team and we will share updates as they come.

Re: Qlik Sense Business stability - QBS

Anonymous — Wed, 15 Jan 2020 22:25:06 GMT

Days ago I post a similar situation with no answer from Qlik... I´m also experiencing problems with drop box connector + Store function to drop box...

Hope to hear from Qlik...

Re: Qlik Sense Business stability - QBS

Anonymous — Sat, 18 Jan 2020 12:50:38 GMT

@akoretchko hi

Do you have any news? Maybe a date? I apreciate any help in order to understand what to do the next week regarding many functions / process that were function and stop doing so...

Also can you send me a link to understand the refound policies regarding technical problems to get a better understanding of this situation and try to figure out what to do?

Re: Qlik Sense Business stability - QBS

barbora_s — Sat, 18 Jan 2020 14:50:43 GMT

Hi,

thank you for your reply. Will be looking forward to hear about updates. Think that opening Qlik up for smaller businesses as an SaaS sultion is 100% a good direction, but while doing this first implementation its been quite a battle. and client is asking whats up... So keep it up, but update the community regularly pls!

Bara

Re: Qlik Sense Business stability - QBS

Michael_Tarallo — Mon, 20 Jan 2020 14:30:51 GMT

hi there - just for reference here is how you can open a case that will log a ticket and get in the hands of the support team:

https://community.qlik.com/t5/Qlik-Fix/Qlik-Fix-How-to-Log-a-Case-as-a-Guest-in-the-Support-Portal/ta-p/1597210

Re: Qlik Sense Business stability - QBS

fredrik_olsson — Tue, 21 Jan 2020 14:39:40 GMT

Thanks Mike.

Any updates yet?

Re: Qlik Sense Business stability - QBS

Michael_Tarallo — Tue, 21 Jan 2020 18:32:04 GMT

Hi Fredrik - the issue has been identified and it is dev at the moment, they are still researching.

Re: Qlik Sense Business stability - QBS

LauraOchoa — Mon, 27 Jan 2020 15:29:13 GMT

Indeed I am experiencing a very similar issue, the script that usually worked before, is now failing giving the error: "Connector error: The operation was canceled"

Re: Qlik Sense Business stability - QBS

LauraOchoa — Mon, 27 Jan 2020 15:57:18 GMT

Where can we follow the status of this bug? Would like to see when it gets fixed. Thanks.

Re: Qlik Sense Business stability - QBS

barbora_s — Mon, 27 Jan 2020 19:15:52 GMT

Hi,

thank you for your message. Is there a way to check the status of this topic anywhere?

Cheers,

Re: Qlik Sense Business stability - QBS

Michael_Tarallo — Tue, 28 Jan 2020 15:28:26 GMT

Hi Guys

This one appears to be in progress, looks like (~35mins ago) they were able to reproduce the issue a few times in one of our auto-test environments. So it sounds like they are closer to zeroing in on what the problem is. No eta on fix though.

You can reference QLIK-99240 for future if needed

Hope this helps.

Re: Qlik Sense Business stability - QBS

akoretchko — Mon, 03 Feb 2020 13:53:41 GMT

Hello,

Sorry for the delayed reply. R&D just said that the issue has been fixed!

Please reach out if your issue is still persisting.

Thanks!

Re: Qlik Sense Business stability - QBS

fredrik_olsson — Mon, 03 Feb 2020 14:25:40 GMT

Hello,

Unfortunately the problem still persists.

Re: Qlik Sense Business stability - QBS

Anonymous — Mon, 03 Feb 2020 15:56:04 GMT

The problem persist,

How did you test the solutions? What trials did you implement? How the R&D knows the problem was fix?

Re: Qlik Sense Business stability - QBS

Anonymous — Tue, 04 Feb 2020 17:17:29 GMT

@akoretchko hi

Any news? It´s been 1 month since the problem begin, we have no info, according to you the problem was solve but in many users the problem persist...

Can you put us in touch with someone from Qlik who can give us some kind of solution, visibility of the topic, help or economic discounts?

I think that it is not correct that you launch a product with failures, that you said that the failures were solved without having carried out any type of test and the failures persist...

Sorry guys fort adding you into this mail but if you may help me contacting Qlik in order to get any answer, solution, info about the situation I will appreciate

@barbora_s @fredrik_olsson @jsteyn @LauraOchoa

Re: Qlik Sense Business stability - QBS

Michael_Tarallo — Thu, 20 Feb 2020 16:47:59 GMT

All - I am told this is fixed - has anyone had any issues? Please let me know.

Thanks
Mike