topic Re: Is ReloadTime() function facing any bug on QS Enterprise? in App Development

Is ReloadTime() function facing any bug on QS Enterprise?

Thiago_Justen_ — Tue, 19 Oct 2021 17:16:45 GMT

Hi there,

Yesterday night I've got a strange result for ReloadTime() function. It's still hapening on QS Enterprise Nov/20 and May/21 versions (these I've tested). Just to contextualize you, here in Brazil DST was cancelled by brazilian's governement but even though we've got this:

@Sonja_Bauernfeind , @Andre_Sostizzo

I'm not sure what is happening, so if anyone else got this, please let me know.

Is there anything I can do by myself?

By the way, I've already did what is on this post.

Regards,

Re: Is ReloadTime() function facing any bug on QS Enterprise?

micheledenardi — Mon, 25 Oct 2021 14:46:50 GMT

I believe is something related to Windows time on your Qlik Sense. Did you check the time on your server is correct?

Re: Is ReloadTime() function facing any bug on QS Enterprise?

Thiago_Justen_ — Wed, 27 Oct 2021 02:11:40 GMT

Yes @micheledenardi, I did it. Actually, as you can see on my post, function Now() is right. But ReloadTime() isn't...

I'll keep trying to understand what is happening.

Re: Is ReloadTime() function facing any bug on QS Enterprise?

micheledenardi — Wed, 27 Oct 2021 06:46:03 GMT

That's really strange.... i read on this post ReloadTime-function-showing-incorrect-value-in-Qlik-SaaS that ReloadTime() works differently between Saas and On-Prem. It says that ReloadTime() in SaaS returns local time chosen , otherwise it returns time using UTC.

I'm in a UTC+2 zone but ReloadTime() returns the correct local time so probably that information is now true...

If i were you, i would open a Case directly into Qlik Customer Support

Re: Is ReloadTime() function facing any bug on QS Enterprise?

Thiago_Justen_ — Wed, 27 Oct 2021 17:37:24 GMT

Yep, it's a quite strange problem. I already did what you said.

By the way, I'll close this thread at this time and I hope came back to share with you the solution.

Thanks @micheledenardi.

Re: Is ReloadTime() function facing any bug on QS Enterprise?

NadiaB — Mon, 01 Nov 2021 12:39:44 GMT

Hi @Thiago_Justen_

Please refer to the following article:

ReloadTime() Showing incorrect information

https://community.qlik.com/t5/Knowledge/ReloadTime-Showing-incorrect-information/ta-p/1854192

Kind Regards.

Re: Is ReloadTime() function facing any bug on QS Enterprise?

vinicius_rosa — Thu, 26 Oct 2023 20:03:01 GMT

The issue happen because the summer time on GMT-3 Brasilia already exists or the Qlik "underdstand" the summer time exists yet.

The another way to solve is change time zone for another GMT-3 (Buenos Aires or Montevideo).

Next restart all Qlik Sense Services.

Credit to @mcechin for the option.