topic Re: All objects disappear on extended sheets in App Development

All objects disappear on extended sheets

Oleg_Troyansky — Tue, 03 Jul 2018 19:51:59 GMT

Hi everyone!

I was very excited to see the new feature in Qlik Sense June 2018, that allows to extend sheets vertically. However, as I'm trying to extend my sheets, I'm facing a strange issue. After extending the sheet and placing objects at the bottom part of the sheet, I come back to the same sheet later and discover that the sheet appears completely empty. I saw the same problem more than once, which makes me believe that it wasn't a fluke...

Have any of you seen something similar? Is it a bug that needs to be fixed, or am I doing anything wrong?

Appreciate your thoughts,

Oleg Troyansky

Re: All objects disappear on extended sheets

BalaBhaskar_Qlik — Wed, 04 Jul 2018 07:17:55 GMT

Check this:

It is recommended to use this with caution as we did not add a limit of how much you can extend your sheets. Each developer, or user creating analysis in self-service mode, should evaluate what is best for the use case. To avoid breaking the user flow, we decided to keep “scrolling” inside charts as it is. Therefore, if you are creating an extended sheet, it might be a good idea to leave some "empty" space between the objects for scrolling the sheet and not into the objects.

“Advanced Authoring” capabilities in Qlik Sense!

Re: All objects disappear on extended sheets

siddharth_s3 — Thu, 05 Jul 2018 06:55:20 GMT

Yes, same here. Luckily I had a backup of my work.

Looks like a bug to fix for Qlik.

Re: All objects disappear on extended sheets

Oleg_Troyansky — Thu, 05 Jul 2018 13:24:14 GMT

Hi Bala,

thank you for your response. Not sure that the quote that you posted, applies to the problem that I reported... I only extended the sheet once, and I have plenty of room between my objects. However, the objects (all objects on the sheet) simply disappear after I close and reopen the sheet. It's likely a bug, and I just wanted to confirm that it happens to other people too...

Re: All objects disappear on extended sheets

rick_vansoest — Thu, 26 Jul 2018 12:54:21 GMT

Encountered the same issue. But all objects were still visible through the Dev Hub.

had to re-enable extend sheet and scroll further down the page. The objects re-appeared. I re-sized them and disabled extend sheet.

I talso think one of the objects had not snapped into the narrow grid. It could be that all objects need to fit the grid before extending the sheet.

Re: All objects disappear on extended sheets

rakeshshah — Thu, 02 Aug 2018 23:39:47 GMT

Had the same issue here, followed your advise Rick (Thank you) and was able to get the objects back.

Does anyone know if Qlik have created a bug on this?

Re: All objects disappear on extended sheets

rick_vansoest — Fri, 03 Aug 2018 07:15:25 GMT

Yes, they have. Message from Qlik:

"Our Research & Development team is aware of the issue and they are currently investigating this issue further. As soon as we receive further updates from them, I will get back to you immediately."

The bug ID is: QLIK-89768

Re: All objects disappear on extended sheets

gustaf_eriksson — Wed, 17 Oct 2018 09:00:41 GMT

Any news on this, Rick?

I have an issue were all objects are off the predefined grid when I re-extend the sheet to get them back. This happens over and over.

Re: All objects disappear on extended sheets

rick_vansoest — Thu, 18 Oct 2018 07:02:22 GMT

Hi Gustaf,

The only information i have about the case:

"we do not have a time frame when this will be fixed. However, I am sending you the bug ID which you can use to request a status of this issue. Also, when this is fixed, the bug ID will appear in the release notes so that you will be informed when the fix has been taken place. The bug ID is: QLIK-89768"

Have not seen the bug in the release notes yet

Re: All objects disappear on extended sheets

gustaf_eriksson — Thu, 18 Oct 2018 07:19:57 GMT

Thanks for your reply, Rick.

This is a major issue, I'm surprised they haven't fixed this in the October release.

Re: All objects disappear on extended sheets

siddharth_s3 — Thu, 25 Oct 2018 05:41:08 GMT

I don't know if you guys know this but a workaround it to leave gaps in extended sheets and but fill the entire space. I've not been having this issue since I started leaving blank space between objects.

Re: All objects disappear on extended sheets

gustaf_eriksson — Thu, 25 Oct 2018 07:12:05 GMT

I got word back from Capana (our Qlik partner) that this issue is fixed in the September release. The bug ID is different than the one you posted - I imagine they have had this issue reported a few times.

Re: All objects disappear on extended sheets

anabelqlick — Mon, 26 Nov 2018 10:03:32 GMT

Exactly same in my app!!! 😞

@Oleg_Troyansky wrote:
Hi Bala,

thank you for your response. Not sure that the quote that you posted, applies to the problem that I reported... I only extended the sheet once, and I have plenty of room between my objects. However, the objects (all objects on the sheet) simply disappear after I close and reopen the sheet. It's likely a bug, and I just wanted to confirm that it happens to other people too...