topic Re: Download Script log from Hub in App Development

Download Script log from Hub

khaoulaaa — Fri, 16 Jun 2023 16:50:15 GMT

Hello,

We are running Qlik Sense August 2021 Patch 14, on a multi-node system (4 nodes).

The issue we are having is the 'Download Script Log' in Qlik Sense Hub from the "Manage reload tasks".

I can reload application and the "Download Script log" button is enabled , but When I click on it nothing happens and no error is displayed.

Any help please !

Thank You!

Re: Download Script log from Hub

Alan_Slaughter — Fri, 16 Jun 2023 19:01:45 GMT

Hi maybe this will help find your script?

https://community.qlik.com/t5/Official-Support-Articles/How-to-find-the-Script-Reload-logs-in-Qlik-Sense-Enterprise-on/ta-p/1717526

https://community.qlik.com/t5/Official-Support-Articles/Guidance-on-how-to-conclude-if-the-issue-is-Security-Rule/ta-p/1716546

Re: Download Script log from Hub

Frank_S — Fri, 16 Jun 2023 19:07:09 GMT

Check to ensure that you do not have any popup blocker enabled.

You may also try using a different browser in private / incognito mode as well.

(Google chrome has some lite pop up blocking as well that can be disabled. Or just try a different browser. If using google you can try changing the site settings for the QMC to 'allowed' for the pop ups and redirects permission.).

Kind regards...

Re: Download Script log from Hub

khaoulaaa — Mon, 19 Jun 2023 16:38:16 GMT

Hello ,

Thank you for your help !

@Alan_Slaughter I tested the SuperAdmin role and I have the issue.

@Frank_S same thing for the browser settings.

When I inspect I can see the 404 error :

Perhaps an issue from the load Balancing rules ? or communication between consumer and central node ?

Any ideas please ?

Thank you again !

Re: Download Script log from Hub

Frank_S — Mon, 19 Jun 2023 19:00:59 GMT

Hi @khaoulaaa

Check this article. Give the 404 error (thank you for sharing that!) this might be resolved by inserting specific additional response headers as mentioned here.

https://community.qlik.com/t5/Official-Support-Articles/Mixed-Content-and-CORS-error-for-Access-Control-Allow-Origin/ta-p/1715904

Kind regards...