topic Re: Web connector sharepoint certificate issue in Connectivity & Data Prep

Web connector sharepoint certificate issue

dalshari — Sat, 27 Jan 2024 13:31:41 GMT

Hello, trying to solve this issue for a while but without any sucess. Web connector file share SSL/TLS error: "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel". I had reinstalled web connector and setup as per documentation. Certificate creation were also done as per documentation. Authentification process works fine, but "safe input and run table" fails. When trying to access sharepoint via direct link, work perfeclty.

netsh http show sslcert ipport=0.0.0.0:5555 - show correct certificate.

browser has correct certificate.

When restarting service, same error show up in logs:"The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel"

Please advice

Re: Web connector sharepoint certificate issue

Vikram_Jayakumar — Tue, 30 Jan 2024 05:24:07 GMT

Is the correct root certificate available? https://community.qlik.com/t5/Official-Support-Articles/Qlik-Web-Connectors-authentication-fails-with-error-quot-Could/ta-p/1716997

Re: Web connector sharepoint certificate issue

dalshari — Fri, 02 Feb 2024 16:11:43 GMT

issue resolved. Vm Server were not able to access link directly.