Lose Frequently Connection to Sharepoint

annalauramontalti — Wed, 23 Oct 2024 10:46:06 GMT

Hi,
we used to lose frequently the connection to Office 365 SharePoint since we use QLIK CLOUD , during the night the uploads of app failed since the connection to Sharepoint is not available any longer. We need to manually reconnect and reload the apps.

Does anyone have the same issue? or find a possible solution to that?

Thank you

Re: Lose Frequently Connection to Sharepoint

diegozecchini — Sat, 02 Nov 2024 11:27:57 GMT

Hi!

Office 365 SharePoint connections utilize authentication tokens that may expire after a period of inactivity. If a connection isn't used for 90 days, the token will expire, necessitating manual re-authentication.

https://help.qlik.com/en-US/cloud-services/Subsystems/Web_Storage_Provider_Connectors_help/Content/Connectors_StorageProvider/Storage%20provider%20connectors/Office365-Sharepoint-storage-provider-connector.htm

Solution: Ensure that your Qlik Cloud environment is actively using the SharePoint connection within this timeframe to prevent token expiration.

topic Lose Frequently Connection to Sharepoint in Connectivity & Data Prep

Lose Frequently Connection to Sharepoint

Re: Lose Frequently Connection to Sharepoint