Qlik Support Inquiry Regarding Rim Node Issues

qwebnm — Thu, 02 Jan 2025 09:28:43 GMT

Current Version Information

Qlik Sense Version: 13.102.11

Issue Description
Currently, the Qlik Sense environment consists of the following nodes: Central, Rim, and Rim2. However, the Rim node is not properly connected.

Details of the Issue:

In the QMC, the Rim node appears to be connected, but 2 out of 5 services are reported as having issues.
The status of the Rim node under QMC > CONFIGURE SYSTEM (Printing, Proxies) is displayed as "Stopped".
On the Rim server, the "Qlik Web Connectors" service fails to restart.
Even after attempting to restart all services on the server, the "Qlik Web Connectors" service remains unresponsive.

We have attached relevant images related to this inquiry below for your reference.
Additionally, if there is any further information or action required to resolve the issue, please let us know.

Thank you in advance for your assistance.

1. Rim node Service Status.

2. QMC - Central server issue

Re: Qlik Support Inquiry Regarding Rim Node Issues

David_Friend — Thu, 02 Jan 2025 13:28:42 GMT

@qwebnm do you see anything in the logs on that Rim node? Was it working fine previously?

Re: Qlik Support Inquiry Regarding Rim Node Issues

David_Friend — Thu, 02 Jan 2025 16:27:06 GMT

also I believe (but I'm not a QS guru) that web connectors usually is run only on the central, not rim?

topic Re: Qlik Support Inquiry Regarding Rim Node Issues in Connectivity & Data Prep

Qlik Support Inquiry Regarding Rim Node Issues

Re: Qlik Support Inquiry Regarding Rim Node Issues

Re: Qlik Support Inquiry Regarding Rim Node Issues