topic Survey monkey webconnector (missing custom variables) in Connectivity & Data Prep

Survey monkey webconnector (missing custom variables)

gorterzelf — Wed, 22 Dec 2021 14:49:20 GMT

Hello all,

We don't see the custum variables in the data set - and those are also available in the online result set. Is this expected behaviour with this beta component? Or would you expect the connector would download those data fields? I would think this is essential.

Greetings Martijn

Re: Survey monkey webconnector (missing custom variables)

chrisbrain — Thu, 14 May 2020 09:23:07 GMT

Hi - Thanks for raising this, we have it on our radar to look at but I can't give an indication of when we might be able to look at it.

Re: Survey monkey webconnector (missing custom variables)

chrisbrain — Wed, 30 Sep 2020 15:49:12 GMT

Hi Martijn - Just wanted to clarify, was it just the GetResponses table where you were expecting to see the custom variables included?

Re: Survey monkey webconnector (missing custom variables)

gorterzelf — Sat, 24 Oct 2020 12:24:28 GMT

Yes Chris, did you manage to fix this? 😀

Re: Survey monkey webconnector (missing custom variables)

chrisbrain — Tue, 27 Oct 2020 08:30:55 GMT

@gorterzelf - I believe so - this is in the change log for the upcoming release for the connector:

* New Columns: GetRespondentList: metadata_contact_first_name, metadata_contact_last_name, metadata_contact_email, custom_variables.
* New Columns: GetResponses: custom_variables, metadata_contact_email, metadata_contact_first_name, metadata_contact_last_name, total_time, date_created, date_modified, href.

Re: Survey monkey webconnector (missing custom variables)

gorterzelf — Wed, 28 Oct 2020 08:50:51 GMT

@chrisbrain tnx do you know when this will be released?

Re: Survey monkey webconnector (missing custom variables)

chrisbrain — Wed, 28 Oct 2020 10:16:01 GMT

Hi - It's currently planned for the December 2020 release.

Re: Survey monkey webconnector (missing custom variables)

chrisbrain — Thu, 07 Jan 2021 08:00:03 GMT

@gorterzelf Just to confirm - this was added to the December 2020 release.

Re: Survey monkey webconnector (missing custom variables)

gorterzelf — Mon, 10 Oct 2022 20:09:58 GMT

Hi @chrisbrain I have been working with this for a while now and it works good. We only just migrated to the eu survey monkey so the link is changed. When I go to the connector and want to authenticate I get this link: SurveyMonkey - Log in but we now login with this link SM - Login EU the difference is the eu i think. Is there a solution for that? Maybe to connectors, one for VS link and one for eu link? Because now I can't use it anymore 😞