topic Custom Connector not showing in Connectivity & Data Prep

Custom Connector not showing

shaun_lombard — Fri, 02 Apr 2021 09:07:11 GMT

Hi, I have a developer that is trying to create a custom connector in Qlik Sense on windows (June 2020).

I have followed the instructions and copied the files to C:\Program Files\Common Files\Qlik\Custom Data\<name of connector> on both nodes of the Qlik instance.

We were expecting the connector to show as a data source when creating a new connection, is this correct?

At this stage we are stumped as to why it is not showing, so any assistance would be appreciated.

Re: Custom Connector not showing

chrisbrain — Thu, 07 Jan 2021 07:56:51 GMT

Hi @shaun_lombard Did you restart the Qlik services (I think restarting the 'Qlik Sense Repository Database' restarts a group of services which cause new connectors to be picked up).

Also - you may/should find log files in:
C:\ProgramData\Qlik\Sense\Log\ConnectorRegistryProxy

Which indicate the connector has been picked up? (not sure if you sometimes need to wait a short time for this to be updated).

Re: Custom Connector not showing

shaun_lombard — Fri, 08 Jan 2021 02:57:15 GMT

Thanks, the restart did the trick and have found that by just restarting the engine the connector will be picked up.

Also handy to know about the logs.