topic Reload button Qlik Sense Saas in Connectivity & Data Prep

Reload button Qlik Sense Saas

antonopn — Fri, 09 Jul 2021 14:14:22 GMT

Hi everyone,

I made a button for my app on Qlik Sense Enterprise Saas to reload data. It makes a partial reload.

The problem is that it can only be triggered by me, when other users try to do it in the published app, they get a message "access is denied". Can you please help? I searched some articles but none of them was for QS SaaS.

Thank you

Re: Reload button Qlik Sense Saas

Vikram_Jayakumar — Fri, 09 Jul 2021 22:31:10 GMT

Hi @antonopn

Does this other users have edit permissions for that app

Re: Reload button Qlik Sense Saas

antonopn — Sat, 10 Jul 2021 10:33:02 GMT

Thank you for the prompt reply. They do have edit and even gave them publish permissions. Still nothing...

Searched over the internet and nothing really for Saas. If anyone knows it would be great, else I will ask support. Looks like SaaS still has restrictions 😞

Re: Reload button Qlik Sense Saas

Vikram_Jayakumar — Sat, 10 Jul 2021 12:14:49 GMT

That is strange, looks fine in terms of the space permissions. What is the type of User allocation they have ? Have you tried this with a user who has professional license

Re: Reload button Qlik Sense Saas

antonopn — Sat, 10 Jul 2021 12:47:22 GMT

It seems you are right. I changed a license to test and it worked.

This is sad though.:-(

It would be great analyzers to reload data themselves.

Re: Reload button Qlik Sense Saas

Vikram_Jayakumar — Sat, 10 Jul 2021 12:51:50 GMT

Glad it got sorted. This is the design of the license

Professional User is a FULL user license, which provides access to all features of Qlik Sense.
The Analyzer User is a LIMITED user license and allows users to access and explore Qlik Sense applications.

Re: Reload button Qlik Sense Saas

antonopn — Sat, 10 Jul 2021 12:56:16 GMT

It would be great for customers to know this in advance. Should be clearly stated. Have not found any specific documentation online. Maybe a good addition on documentation.

Re: Reload button Qlik Sense Saas

Vikram_Jayakumar — Sat, 10 Jul 2021 13:00:56 GMT

It is defined here https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/SaaS-user-allocations.htm

Re: Reload button Qlik Sense Saas

antonopn — Sat, 10 Jul 2021 13:06:22 GMT

Does it really refer anything relevant to reload? Nothing as much as i can see..

Moreover, it says analyzer users "can generate on-demand apps", which to me looks closer to the reload. Anyway, no point arguing, this is my opinion. Should be stated clearly. It is like it is... 🙂

Re: Reload button Qlik Sense Saas

BoB_Qlik_Support — Mon, 29 May 2023 10:43:54 GMT

Hello @Vikram_Jayakumar , I am having the same error in qlik sense enterprise with core based license . Is the problem here the core based license.

Re: Reload button Qlik Sense Saas

Farsana — Tue, 03 Sep 2024 15:01:03 GMT

How to change the license to test, can I get some hint @antonopn @Vikram_Jayakumar @BoB_Qlik_Support

Re: Reload button Qlik Sense Saas

antonopn — Wed, 04 Sep 2024 07:56:02 GMT

If the user is "professional", then they can make a reload. The "analyzer" cannot. Should you assign to the users the "professional" license (and also the rights to the app) then they can do the reload. This is what I had tried back then and worked.
Eventually, I solved the "ad-hoc reload" issue of some users with a different method. I added an excel file that is syncronized in the cloud via "Qlik Data Transfer" and when it is synchronized, I configured Qlik Data Transfer to reload an app. In this way, the user changes a small excel file which syncs in cloud and app is reloaded.
If anyone has any better idea I am willing to listen!

Re: Reload button Qlik Sense Saas

_ingo_ — Fri, 06 Dec 2024 13:00:03 GMT

I have the same problem with a write back solution I wrote myself. Only professional users can trigger a full/partial reload. This is simply something I do not understand. This Qlik policy sucks. It is overkill to give professional licenses to 20-30 normal users so they can trigger a partial reload. I understand if a full reload remains reserved for professional licenses only, but partial reload should be available to ALL users.

Write back is not the only use case I have in mind for normal users. Another use case is a small app with basic data where the normal user can load additional data if needed. This only works with partial reload. Without it I would have to include all data in the main app, increase it dramatically in size, and negatively affect the performance of the app during usage.

I hope Qlik reconsiders this user-unfriendly policy and allows everyone to trigger a partial reload. Let's face it, it makes no sense to offer a Button with a reload action if only developers with professional licenses can use it. Developers are not the end users. Most end users have Analyzer/Capacity licenses.