topic Re: Authentication required and rejected when connecting to QlikSense QMC in Management & Governance

Authentication required and rejected when connecting to QlikSense QMC

walid_ballout — Sat, 27 May 2017 13:52:56 GMT

Hello,

After successfully installing QlikSense Server, I tried to access QlikSense QMC and Hub, only to be faced with the below Authentication box:

After entering the credentials of an Windows Administrator account who is also in QlikView Administrator Group, the same Authentication box is showing again, as if credentials were rejected.

Many thanks to anyone helping to resolve this problem.

hani.saghir‌

ali_hijazi‌

elie.issa‌

Re: Authentication required and rejected when connecting to QlikSense QMC

barry_stevens — Sun, 28 May 2017 21:39:43 GMT

If this is the first time accessing try using the account that did the qlik install - don't forget to include the domain.

Re: Authentication required and rejected when connecting to QlikSense QMC

walid_ballout — Mon, 29 May 2017 05:07:20 GMT

Hi Barry.

Thanks for your reply.

Actually it's the same account that I used to install and to log in to machine and subsequently launch Qlik Sense QMC and Hub.

Re: Authentication required and rejected when connecting to QlikSense QMC

barry_stevens — Mon, 29 May 2017 22:32:23 GMT

Have you tried with a different browser? for example Internet Explorer rather than Firefox?

Re: Authentication required and rejected when connecting to QlikSense QMC

walid_ballout — Tue, 30 May 2017 13:39:59 GMT

Yes sure. First I tried Internet Explorer, then Firefox. In Firefox it's even harder to get any step forward.

Re: Authentication required and rejected when connecting to QlikSense QMC

Fri, 09 Jun 2017 09:34:55 GMT

Hello Walid,

I have exactly the same problem.

Have you been able to fix it ? could you please tell me what you did ?

Many thanks

Re: Authentication required and rejected when connecting to QlikSense QMC

Mon, 12 Jun 2017 08:46:08 GMT

If it can help, i fixed the problem by :

1) adding the domain name in the user (something like domain\user)

2) Clearing the cache + cookies of my browser

Re: Authentication required and rejected when connecting to QlikSense QMC

walid_ballout — Tue, 27 Jun 2017 05:45:05 GMT

Hello Gabriel.

Actually no.

We decided to create a new machine without any other applications installed (IIS). But we didn't proceed with it yet.

Re: Authentication required and rejected when connecting to QlikSense QMC

walid_ballout — Tue, 27 Jun 2017 05:47:15 GMT

I am not too sure if I tried this solution. because I tried a lot of steps as I remember. even deleting the certificates and regenerating them, as someone suggested on the net.