topic Re: Qlik Sense Desktop Installation Failed in Management & Governance

Qlik Sense Desktop Installation Failed

Richard_T — Thu, 21 Dec 2017 05:28:36 GMT

Hi All,

Has anyone experience this issue and resolved it?

When installing Qlik Sense Desktop got this error message.

[1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to install MSI package.

[1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to configure per-user MSI package.

[1BA0:1628][2017-12-19T15:38:42]i000: Detected failing msi: SenseDesktop

[1BA0:1628][2017-12-19T15:38:42]i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None

[1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to execute MSI package.

[1BA0:1628][2017-12-19T15:38:42]i000: ProgressTypeInstallation

[1BA0:1628][2017-12-19T15:38:42]i000: Starting rollback execution of SenseDesktop

Run it as administrator - still failed.

Kind regards,

Re: Qlik Sense Desktop Installation Failed

arvind_patil — Thu, 21 Dec 2017 05:42:03 GMT

Hi Richard,

Please look into below thread it may help you:

Qlik Sense Installation issue

Thanks,

Arvind Patil

Re: Qlik Sense Desktop Installation Failed

Richard_T — Thu, 21 Dec 2017 05:46:46 GMT

Thanks Arvind for your response. I think the problem is not the same.

Link that you provide:

[0EC4:0DAC][2015-08-18T13:25:06]e000: Error 0x80070643: Failed to install MSI package.

[0EC4:0DAC][2015-08-18T13:25:06]e000: Error 0x80070643: Failed to execute MSI package.

[10DC:04B8][2015-08-18T13:25:06]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[10DC:04B8][2015-08-18T13:25:06]i000: Detected failing msi: PostgreSQL

[10DC:04B8][2015-08-18T13:25:06]i319: Applied execute package: PostgreSQL, result: 0x80070643, restart: None

[10DC:04B8][2015-08-18T13:25:06]e000: Error 0x80070643: Failed to execute MSI package.

[10DC:04B8][2015-08-18T13:25:06]i000: ProgressTypeInstallation

-this error is more on PostgreSQL error message.

But here is on Detected failing msi: SenseDesktop

[1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to install MSI package.

[1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to configure per-user MSI package.

[1BA0:1628][2017-12-19T15:38:42]i000: Detected failing msi: SenseDesktop

[1BA0:1628][2017-12-19T15:38:42]i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None

[1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to execute MSI package.

[1BA0:1628][2017-12-19T15:38:42]i000: ProgressTypeInstallation

[1BA0:1628][2017-12-19T15:38:42]i000: Starting rollback execution of SenseDesktop

Kind regards,

Re: Qlik Sense Desktop Installation Failed

awhitfield — Fri, 22 Dec 2017 10:46:45 GMT

Hi Richard,

What displays on screen when the installation fails?

Best regards

Andy

Re: Qlik Sense Desktop Installation Failed

Richard_T — Fri, 22 Dec 2017 19:47:07 GMT

Hi Andrew,

I've attached the screen display and logs failed.

Thanks in advance.

Kind regards,

Re: Qlik Sense Desktop Installation Failed

awhitfield — Mon, 15 Jan 2018 15:37:00 GMT

Just wonder if this may do the trick:

Create a folder on your PC e.g. C:\ QSTemp
From the start menu in search type: regedit and select regedit.exe
Locate the following: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\Personal
Double click on Personal.

It will look something like this

Copy the contents and save in a text file
Replace the copied value with the path of the folder you created: C:\ QSTemp and exit the registry
Locate the Qlik Sense installer .exe
Right Click and select ‘run as administrator’ – the installer should run OK.
When completed, go back into regedit (it will open at the correct place) and replace the temporary value with the one you copied into the text file.

We have had several internal users for which the instal failed and this did the trick

Best Regards

Andy

Re: Qlik Sense Desktop Installation Failed

awhitfield — Wed, 24 Jan 2018 10:28:56 GMT

Have you tried this yet?

Andy

Re: Qlik Sense Desktop Installation Failed

demonioazul — Thu, 12 Jul 2018 15:49:07 GMT

I did try it. It does not work...

Any other ideas?

Re: Qlik Sense Desktop Installation Failed

Anonymous — Mon, 24 Sep 2018 01:46:11 GMT

Hi Demian Rebollo, are you able to install Qlik Sense Desktop already?

I am also facing same issue as yours.

Planning to reformat my PC now as suggested by people

Re: Qlik Sense Desktop Installation Failed

demonioazul — Mon, 24 Sep 2018 15:40:06 GMT

Hi natcabisada‌,

Reformatting did not help. That was not the cause in my case. The issue was a bad RAM chip. Once the RAM SIMM was exchanged for a new one, everything worked as it should.

No idea if this can be the case for you or for anyone else.

Regards,

~Demian

Re: Qlik Sense Desktop Installation Failed

vinodp2498 — Thu, 17 Oct 2019 02:05:28 GMT

it still didn't work

Warm Regards

Vinod