topic qlik sense server maintenance in Management & Governance

qlik sense server maintenance

tomer1984 — Mon, 10 Dec 2018 09:41:42 GMT

I am using Qlik-Sense and my server Hard Drive Capacity is running low

1.I would like to know if there are temporary files or folders that can be deleted .

2. We are using 97% of our server Hard Drive is it possible it causes latency for Qlik-sense users ?

please advise

Tomer

Re: qlik sense server maintenance

micheledenardi — Mon, 10 Dec 2018 11:03:52 GMT

QlikSense writes lots of .logs file stored loacally in the server hard drive but these logs are never deleted by the qlik services.

Try to check your server's logs folder and delete the olders files:

You can find all logs path here:

https://help.qlik.com/en-US/sense/November2018/Subsystems/PlanningQlikSenseDeployments/Content/Sense_Deployment/Server-Logging-New-Log-File-Format-Storage.htm

Check the "\Script" (%ProgramData%\Qlik\Sense\Log\Script) and the "ArchivedLogs" folders ... usually are the heaviest logs folders.

Re: qlik sense server maintenance

Giuseppe_Novello — Mon, 10 Dec 2018 17:22:50 GMT

Have you narrow down what folder is consuming majority of the disk space? By default we can blame Qlik product to be the responsible of this behavior, however, unless you made you shared folder ( for the Shared persistance) into you C drive, it should not consumed the disk space. With my experience, it can be a windows issue, when it either creating random Temp files due to a failed windows update, or pagefile.sys, or many more. I would like to understand where is mostly the disk is consuming space and then we can conclude what to do next.

Re: qlik sense server maintenance

tomer1984 — Tue, 11 Dec 2018 14:35:31 GMT

Thanks for your reply
The windows folder is the biggest one ,
can you please direct me to the temp folders ?

Thanks in advance

Re: qlik sense server maintenance

Giuseppe_Novello — Tue, 11 Dec 2018 14:44:59 GMT

Qlik does not do much in the Windows folder, so I cannot say for sure here. There is a temp folder with "windows" but nothing to do with Qlik. I would suggest to get with you IT team.

Gio

Re: qlik sense server maintenance

Joan_MARTY_P3 — Tue, 11 Dec 2018 15:27:28 GMT

One question, how have you configured your windows server swap file ?

windows by itself consumes a lot of space for swap which can be then manually managed.

If your server have a lot of ram, windows will consume a lot of hard drive space for the swap without consistent reason.

Qlik by itself is not consuming any space on window folder.

Re: qlik sense server maintenance

rohitk1609 — Tue, 18 Dec 2018 06:25:52 GMT

Ho Joan,
Please try below solution, they will help you to free space on server
https://qliksupport.force.com/QS_CaseWizardKnowledgeArticle?Id=ka5D0000000TS6DIAW
https://qliksupport.force.com/QS_CaseWizardKnowledgeArticle?Id=ka5D0000000TOXkIAO

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