topic Re: Qlik Sense Engine Service and Qlik Logging Service do not start Automatic after a restart server in Management & Governance

Qlik Sense Engine Service and Qlik Logging Service do not start Automatic after a restart server

MCI — Wed, 14 Nov 2018 09:54:54 GMT

When our server restarts, all Qlik services start automatically except services Qlik Sense Engine Service and Qlik Logging Service.

For this two services, we need to start it manually and they start correctly !

For information, all Qlik services are in the startup mode in Automatic (Delayed Start).

Do you have any idea what we could do to solve this problem ?

Thanks

Re: Qlik Sense Engine Service and Qlik Logging Service do not start Automatic after a restart server

charlie_firemind — Wed, 14 Nov 2018 09:57:57 GMT

Hey,

Is it possible to add a snippet from your logs here for review?

Get the engine logs.

Re: Qlik Sense Engine Service and Qlik Logging Service do not start Automatic after a restart server

ToniKautto — Wed, 14 Nov 2018 10:10:59 GMT

Which Qlik Sense release are you using?

Re: Qlik Sense Engine Service and Qlik Logging Service do not start Automatic after a restart server

MCI — Wed, 14 Nov 2018 10:38:42 GMT

Here the service engine log

Re: Qlik Sense Engine Service and Qlik Logging Service do not start Automatic after a restart server

MCI — Wed, 14 Nov 2018 10:58:20 GMT

we have the 12 . 7 version

Re: Qlik Sense Engine Service and Qlik Logging Service do not start Automatic after a restart server

Marc — Wed, 14 Nov 2018 22:38:40 GMT

Run the following PowerShell code as Administrator on the Server then Reboot for the change to take effect.

It will change the Default Windows Service Timeout from 30 seconds to 2 minutes. This should give the Engine enough time to start up successfully.

function Set-ServicePipeTimeout
{
	param
	(
		$Timeout = "120000"
	)
	$registryPath = "HKLM:\SYSTEM\CurrentControlSet\Control"
	$Name = "ServicesPipeTimeout"
	If (!(Test-Path $registryPath))
	{
		New-Item -Path $registryPath -Force | Out-Null
	}
	New-ItemProperty -Path $registryPath -Name $name -Value $Timeout -PropertyType DWORD -Force
}
Set-ServicePipeTimeout

Re: Qlik Sense Engine Service and Qlik Logging Service do not start Automatic after a restart server

MCI — Tue, 11 Dec 2018 09:29:02 GMT

Hello,

I tested this and for now it works:
start the service QlikSenseRepositoryDatabase immediately and all other services in "Delayed"

Thank you for your idea. If we still have problems I would change the timmeout of the Windows service.