topic Re: Installing a CA certificate for QlikSense in Management & Governance

Installing a CA certificate for QlikSense

marcos_herrera — Sat, 16 Nov 2024 06:47:59 GMT

Hi Dear Qlik Community

I have a customer that has QlikSense installed and worked fine but wants implement a CA Certificate to use with QlikSense, I tried to install but not works, the internet browser show me the error that are using a non-secure certificate:

Some details, about the installation

The signed CA certificate, has a valid private key and are installed on the correct place

The ThumbPrint CA Certificate are registered on QMC

The certificate URL was registered on QMC

The self-signed Qlik certificated was not removed

Access to QlikSense HUB on different internet browsers

I reviewed with Chrome Dev tools (F12) on security overview and I validated that the browser are using the CA certificate

Between steps i restarted the QlikSense Services, but not works the browser still show me the non secur website

Thanks

Re: Installing a CA certificate for QlikSense

JustinDallas — Mon, 21 Jan 2019 19:31:13 GMT

Who is your cert authority issuing the cert? Specifically that "ROOT CA EPM E.S.P"? I'm thinking that Chrome doesn't have that org listed as a trusted root authority, so it's throwing these errors. Is this cert a self-signed one? I'm not sure what kind of company your client is, but generally, if it's a big big big company, they will have their own certs and they will push out policy to the Chrome browsers to make it trust the certs used inside the company.

To get the cert working on our QlikSense system, I had to create a key, ship it off to GoDaddy, and then use what they sent back (I think).

Re: Installing a CA certificate for QlikSense

marcos_herrera — Mon, 21 Jan 2019 19:59:50 GMT

Hi Justin

Thanks for the answer, the customer is a big company and has his own CA y and the certificate is not self signed, usually the customer use internet explorer to use Qlik but i tried on three browsers and not works.

The IT Customer Department created the certificate and private key and signed the certificate with his own CA

Re: Installing a CA certificate for QlikSense

ganapati_h — Tue, 22 Jan 2019 03:54:31 GMT

Hi,

If the SSL is generated via an internal CA, then the ROOT CA certificate will have to be installed on all browser which access Qlik Sense.

Regards,
GH

Re: Installing a CA certificate for QlikSense

marcos_herrera — Tue, 22 Jan 2019 17:00:18 GMT

Hi ganapati_h

Thanks for the answer, the solution works for me