topic Qlik Sense Desktop Freezes after SAVE in Management & Governance

Qlik Sense Desktop Freezes after SAVE

guy_benhaim — Mon, 03 Dec 2018 16:58:51 GMT

Qlik Sense freezes after clicking SAVE, it does not save the changes and does not allow browsing to other worksheets.

This also happens with the demo apps provided in the Hub (E.g. "Sales Discovery").

Re: Qlik Sense Desktop Freezes after SAVE

Rafa_Otavio — Thu, 06 Dec 2018 02:27:01 GMT

Good night, .

Generally, connection problems with Qlik Sense Desktop require the verification of port 4848, this port may be unavailable causing the connection to be knocked over by a firewall or antivirus.

It could disable Windows antivirus and firewall if it is active and test.

Another important point in the Windows internet options >> Aba connections >> Configuration>. Uncheck "Automatically detect settings" if enabled.

If the problem continues try repairing the installation of the sense Desktop >> Go to Programs and Features in Windows (Control Panel) >> Right click on the application of Qlik Sense Desktop >> Change or Repair (this change requires a user level administrator

Hugs

Re: Qlik Sense Desktop Freezes after SAVE

guy_benhaim — Tue, 25 Dec 2018 08:54:11 GMT

All was working fine for a month, then SAVE stopped working.

Thanks.

I did fresh re-install. After that it let me save once(...) and stopped saving.

Actually, after a failed SAVE the specific App does not load anymore, unless I exit QlikSense altogether, and use it again.

Disabling Windows FW and Defender made no difference.

Could it be Security permission to the QlikSense App directory?

Re: Qlik Sense Desktop Freezes after SAVE

guy_benhaim — Tue, 08 Jan 2019 09:12:58 GMT

Just recalled to close: it was the cloud-backup software, using same ports....

When closed/paused all is ok.