topic Re: Authenticate request (ReceiveRequestAsync) failed in Management & Governance

Authenticate request (ReceiveRequestAsync) failed

sebastianfaust — Fri, 05 Apr 2019 09:50:05 GMT

hi all,

unfortunatly i have no idea what this error message is about.

as it appears everyday, and some user have problems getting into qlik, i guess it has something to with that message.

any ideas?

Re: Authenticate request (ReceiveRequestAsync) failed

Giuseppe_Novello — Mon, 08 Apr 2019 18:24:03 GMT

For any chance do you have Npritining? Yes? read the following:

https://support.qlik.com/articles/000055931

BR

Gio

Re: Authenticate request (ReceiveRequestAsync) failed

sebastianfaust — Tue, 09 Apr 2019 10:15:59 GMT

hi,

no nPrinting.

regards,

Sebastian

Re: Authenticate request (ReceiveRequestAsync) failed

Giuseppe_Novello — Wed, 10 Apr 2019 11:57:53 GMT

Any Load balancer that does any health check?

Gio

Re: Authenticate request (ReceiveRequestAsync) failed

sebastianfaust — Wed, 17 Apr 2019 13:42:12 GMT

nope,

all Load Balancers are disabled.

does it make sense to call qlik directly so that someone can check on maschine directly?

Re: Authenticate request (ReceiveRequestAsync) failed

Giuseppe_Novello — Wed, 17 Apr 2019 14:11:23 GMT

certainly you are more than welcome to open a support ticket, if you have a maintenance agreement.

Gio

Re: Authenticate request (ReceiveRequestAsync) failed

sebastianfaust — Wed, 17 Apr 2019 14:12:32 GMT

how do i do that?

thanks in advance.

Re: Authenticate request (ReceiveRequestAsync) failed

Giuseppe_Novello — Wed, 17 Apr 2019 14:17:20 GMT

https://www.qlik.com/us/services/support

Re: Authenticate request (ReceiveRequestAsync) failed

sebastianfaust — Wed, 17 Apr 2019 14:53:51 GMT

thanks.

as we bought the license on a local reseller, i have to contact them first.

hopefully we can solve that issue soon because some users experiance trouble to get into qlik at all.

not very satisfying for the users.

Re: Authenticate request (ReceiveRequestAsync) failed

Sergey_Despot — Fri, 24 Apr 2020 06:35:50 GMT

Did you solve the problem?

Re: Authenticate request (ReceiveRequestAsync) failed

sebastianfaust — Fri, 24 Apr 2020 07:00:52 GMT

yes and no.

we did a new installation on an other machine, now everything works.