topic Re: No Access pass on RIM Node HUB in Management & Governance

No Access pass on RIM Node HUB

amrinder — Sat, 16 Nov 2024 05:53:50 GMT

Hi,

On central node i am able to open HUB access applications and work on it. But if I open Hub on RIM Node Hub gets opened up and I can see application list but if I try to open application on RIM node hub an error message is displayed saying "You cannot access Qlik Sense because you do not have access pass".

Please guide me in identifying what could be the reason?

Thanks,

Amrinder

Re: No Access pass on RIM Node HUB

Giuseppe_Novello — Wed, 08 May 2019 19:23:48 GMT

I would check the C:\ProgramData\Qlik\Sense\Log\Repository\Trace\<servername?_License_repository.txt logs and see if this can give you more clarity of the issue? I assuming your user has a "user access token"?

Gio

Re: No Access pass on RIM Node HUB

s_kabir_rab — Wed, 08 May 2019 23:19:31 GMT

Hi @amrinder, are you using the same user account to log into both nodes? Also like @Giuseppe_Novello said, if you can locate the log file and share then we can take a look at the issue for you.

Re: No Access pass on RIM Node HUB

amrinder — Thu, 09 May 2019 07:18:28 GMT

Yes my user has access pass. please find log file

Re: No Access pass on RIM Node HUB

amrinder — Thu, 09 May 2019 07:20:11 GMT

Hi Kabir,

I am using same user on both nodes and i have shared log file also. Today new error is coming on rim node saying "App specified could not be found". Please help me out.

Re: No Access pass on RIM Node HUB

s_kabir_rab — Thu, 09 May 2019 08:35:54 GMT

Unfortunately the log doesn't tell me much. But the last error you received that points to different issue rather than license. This seems to me a load balancing issue. there is a post on the community regarding a similar issue. See if that help you at all. Meanwhile you may want to look at the other logs (focus on Engine and Repository logs - Repository Paths: %programdata%\qlik\sense\log\repository\trace\, Repository Paths: %programdata%\qlik\sense\log\engine\trace\) and also check the shared folder to make sure the app exists in there (it would a file with the same name as the App ID).

As mentioned before, look at this post too - The issue with app not found was resolved by having the central node up and running first before the rim node. Might help you resolve the issue.
https://community.qlik.com/t5/Qlik-Sense-Deployment-Management/Error-occurred-The-app-you-specified-could-not-be-found/m-p/69040/highlight/true#M1220

Hope this helps.

Re: No Access pass on RIM Node HUB

EromiyaManickam_UOB — Thu, 09 May 2024 02:06:37 GMT

Hi Buddy,

I ended up in the same scenario, Can you please advise how you managed to overcome the situation while accessing the hub via rim node proxy

thanks in advance