topic Re: Added SSL certificate to QMC but cannot connect in Management & Governance

Added SSL certificate to QMC but cannot connect

hvdbunte — Sat, 16 Nov 2024 05:28:12 GMT

Hi,

I have added an SSL certificate to my Qlik test environment, Sept 2018 sp4 on an Azure VM. But I still get the message that the certificate is not secure in Chrome.

I followed the steps in this article: https://help.qlik.com/en-US/sense/June2019/Subsystems/AdministerQSEoK/Content/Sense_QMC/change-to-signed-server-proxy-certificate.htm
and in this one, https://support.qlik.com/articles/000005458.

But it doesn't work as expected.

So what I did so far:

Created the DNS rule with the correct surfix, same as the SSL certificate.
Imported the certificate in the MMC
Copied the thumbprint to the proxy SSL.
I can reach my VM through RDP with the DNS name

What can I check or change to see what is going wrong. Because in the past, and on our production environment this is working, with another SSL certificate.

Re: Added SSL certificate to QMC but cannot connect

Giuseppe_Novello — Wed, 26 Jun 2019 20:33:07 GMT

Its only in Chrome you have the problem, then check this article:

https://support.qlik.com/articles/000032974

Gio

Re: Added SSL certificate to QMC but cannot connect

hvdbunte — Thu, 27 Jun 2019 06:49:45 GMT

Hi Gio,

Thanks for the reply. I tested it with IE 11 as well and that has the same issue.

Regards,

Hendri

Re: Added SSL certificate to QMC but cannot connect

lalphonso — Thu, 27 Jun 2019 07:04:55 GMT

Hi @hvdbunte

Have you tried the options here .. I suspect it might be a permissions issue with accessing the certificate. The service account running Qlik services needs access to the mmc certificate.

https://community.qlik.com/t5/New-to-Qlik-Sense/Issue-in-SSL-certificate-import-in-qliksense-server/m-p/112475/highlight/true#M24716

Might be worth checking the logs to see if the new certificate is being picked up (if not - it would default to the original certificate).

Regards LA.

Re: Added SSL certificate to QMC but cannot connect

hvdbunte — Thu, 27 Jun 2019 09:24:40 GMT

Hi,

Thanks guys, I found the issue, it wasn't the certificate but an error in my firewall configuration that gave the issue.

Regards,

Hendri