topic Re: Import data - Error message: 400 Bad Request in Management & Governance

Import data - Error message: 400 Bad Request

ramzi-manoubi — Thu, 20 Jun 2019 10:23:00 GMT

Hi,

Need advice. 😞

There were some changes with the certificates and we ran into some trouble. Our solution was to completely re-install the server. Now I want to re-import the apps but I get following message:

In the log file I find this message: Bad Request [400]:Bad Request() (HTTP code: 500)

I found this information, but I don't this this will be the case for us:

https://help.qlik.com/en-US/sense/April2019/Subsystems/ManagementConsole/Content/Sense_QMC/troubleshooting-managing-QMC.htm#anchor-1

Anything that I can try? Any help is very welcome.

If more information is needed, please ask.

Best regards,

Ramzi

Re: Import data - Error message: 400 Bad Request

Giuseppe_Novello — Fri, 21 Jun 2019 12:07:55 GMT

For any chances can you duplicate apps? yes? How about import extensions? no?, then check QMC > service cluster, make sure that the path for the shared folder is correct and it can be browse by hosting server, meaning if you have a multi node environment and one is a proxy node, make sure you can browse the shared folder from there, that also including the central node.

Gio

Re: Import data - Error message: 400 Bad Request

ramzi-manoubi — Fri, 21 Jun 2019 12:43:12 GMT

Hi Giuseppe Novello,

Thank you for your feedback.

We re-installed the server, because we couldn't copy apps.

Now we can create new apps, copy them, export them and re-import them.

We cannot import extensions or import our original apps.

It's a single node installation and the service account has full control.

Does this information give you more ideas?

Br,

Ramzi

It's a single node installation, we can copye

Re: Import data - Error message: 400 Bad Request

Giuseppe_Novello — Fri, 21 Jun 2019 12:46:44 GMT

Okay, regardless if it single node, you still have to set the QS in shared persistence architecture and you still need a shared folder. Have you checked the QMC> service cluster section and make sure that the path is correct and the service account has full rights to the NTFS and shared rights.

Gio

Re: Import data - Error message: 400 Bad Request

ramzi-manoubi — Fri, 21 Jun 2019 12:50:26 GMT

Yes, we've checked that.

The server version is April 2019.

Re: Import data - Error message: 400 Bad Request

Giuseppe_Novello — Fri, 21 Jun 2019 12:56:58 GMT

Then not sure, you are welcome to attached the logs here (Repository, Engine and migration) or open a Qlik support ticket.

Gio

Re: Import data - Error message: 400 Bad Request

ramzi-manoubi — Mon, 24 Jun 2019 08:09:03 GMT

Thank you for your help.

I've opened a support ticket.

I'll add the solution, if once it's found.

Br,

Ramzi

Re: Import data - Error message: 400 Bad Request

Filippo_Nicolussi_P — Thu, 27 Jun 2019 06:31:22 GMT

Hello

Could you try to disable FIPS as per article https://support.qlik.com/articles/000054705

Filippo

Re: Import data - Error message: 400 Bad Request

ramzi-manoubi — Thu, 27 Jun 2019 06:39:54 GMT

Hi,

I've disabled the "cryptography setting"-policy, but it doesn't help.

Br,

Ramzi

Re: Import data - Error message: 400 Bad Request

ramzi-manoubi — Thu, 27 Jun 2019 09:05:32 GMT

I succeeded in importing the app by removing the app contents (images) first.

I can't import the images.

Re: Import data - Error message: 400 Bad Request

ramzi-manoubi — Thu, 27 Jun 2019 12:56:22 GMT

Additional to the article, I also had to restart the repository service.

Filippo, Giusueppe thank you very much! Is much appreciated.