topic Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense in Management & Governance

Qliksense Installation: Powershell version 4 or later is required to install qlik sense

JacobMoller — Sat, 16 Nov 2024 20:32:48 GMT

Hi,

I am trying to run a Qlik Sense June 2019 installation on an MS 2016 server, but I continuously run into the same errorcode:

"PowerShell version 4 or later is required to install Qlik Sense"

I have checked the PowerShell version that is 5.1.

Further steps I have tried to take are:

Deactivate all firewalls
Open up port 80
Reinstall the server.

Has anyone experienced the same issue?

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

Giuseppe_Novello — Mon, 01 Jul 2019 18:32:03 GMT

Can you please check or shared the installation logs?
location: C:\Users\<user>\AppData\Local\Temp

I have 5.1 and installation works perfect for me.

BR,

Gio

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

JacobMoller — Fri, 05 Jul 2019 12:04:58 GMT

The problem turned out to be a security program called "CyberPilot Audit" installed on the server by the customers IT-support, that I was not made aware of.

In case any of you in the future run into the same problem, then check that the server has a clean installation, without any additional programs or settings.

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

Giuseppe_Novello — Fri, 05 Jul 2019 12:03:47 GMT

Thanks! Can you select the solution and also, I would specify the name of the " security program installed, because, it will come really hard for other viewers to have a "clean" of installations.

Gio

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

1000qlik — Mon, 05 Aug 2019 12:37:47 GMT

Hi Qlikies,

I am facing the same issue when trying to upgrade from version Qlik Sense Enterprise June 18 to any subsequent version.

The setup fails at the "Setup Requirements" stage with message: "Powershell version 4 or later is required to install Qlik Sense"

Powershell 4.0 is installed so I don't know why we get this prompt. The problem is we cannot proceed with the upgrade. The server is a 2012 R2, $PSVersionTable give us: PSVersion 4.0

Qlik Support asked to check several different things about PowerShell, even upgraded it, but still get the same behavior.

I tried on a fresh Windows Server 2016, without "System Center Endpoint Protection" activated, to install QS Entreprise June 2018 successfully.
Then tried to upgrade to QS Entreprise June 2019 and got the exact same error about PowerShell.

I then tried to uninstall and reinstall completely :
- all upgrades / or reinstall are failing starting with the Sept. 2018 version
- I can install / uninstall / reinstall the June 2018 version

So it seems something changed with the Sept. 2018 release that is preventing any upgrades / or install after the June 2018 release.

Nearly 6months that the support team is trying to help but without a solution. If someone in the community has an idea it would be greatly appreciated.

Kind regards,
Robert

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

Giuseppe_Novello — Mon, 05 Aug 2019 12:42:19 GMT

What user are you logged in the server when you trying to upgrade?

Have you check this article?

https://support.qlik.com/articles/000042987

GIo

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

1000qlik — Mon, 05 Aug 2019 12:58:22 GMT

Hi Giuseppe,

Thank you for your prompts answer. Yes, I checked this article and the env. variables are correct.

The user is a domain user (local admin) that performed the initial installation.

Thanks,
Robert

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

Giuseppe_Novello — Mon, 05 Aug 2019 13:00:32 GMT

Right, but it is not the service account? also, I guess you did the debug process described in the article, logged in as the service account?

Gio

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

1000qlik — Mon, 05 Aug 2019 13:28:02 GMT

Hum, correct I didn't use the service account as it does not have the right to connect remotely to the server.

I did try to run the Qlik Sense services with my account (domain user, local admin), and launch the upgrade from there but this lead to the same result.

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

Giuseppe_Novello — Mon, 05 Aug 2019 13:39:23 GMT

Then, I would try to access the service account, because the installation goes into an impersonation process, then would verify that service account has any complications with poweshell.

gio

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

1000qlik — Mon, 05 Aug 2019 14:00:06 GMT

I am sorry, I am not sure I got your point.

Since I cannot connect with the dedicated Service User Account, I am using my user to run the services. With the same user I:

tested the procedure to check the PowerShell path
tried to run the upgrade

And I still got the same error. Do you think the error comes from the Service User Account?

Thank you for trying to help!

Robert

Re: Qliksense Installation: Powershell version 4 or later is required to install qlik sense

nilesh007 — Tue, 26 Apr 2022 07:08:13 GMT

Hi Giuseppe Novello,

I am still facing the same issue.

antivirus and firewall is also down