topic Re: Sense System Performance Analyzer doesn't get windows event log in Management & Governance

Sense System Performance Analyzer doesn't get windows event log

Huiying — Wed, 04 Sep 2019 12:57:00 GMT

For some reason we don't get windows event logs to Sense System Performance Analyzer. I have added below line to QlikCentralizedLogging.config, according to this page, restarted services, reloaded, but still we don't get windows event logs. Do you know what I have missed?

Best regards,

Susan

Re: Sense System Performance Analyzer doesn't get windows event log

rzenere_avvale — Wed, 04 Sep 2019 13:04:08 GMT

Hi Susan,

if you take a look at the event viewer on the server where you QS repository is installed, are you able to see a different description for those events?
My guess is that the application is reading the events exactly as they are on the event viewer and so, the issue should not be strictly related to the app itself.

Let me know if this helps,
Riccardo

Re: Sense System Performance Analyzer doesn't get windows event log

Huiying — Thu, 05 Sep 2019 07:21:46 GMT

Hi Riccardo

You are right! Windows event log gives same message. But what could be the reason for such messages?

I have added host all all ::/0 md5 to pg_hba and restarted services, according to article https://support.qlik.com/articles/000054940.

But it doesn't solve the issue.

Best regards,

Susan

Re: Sense System Performance Analyzer doesn't get windows event log

rzenere_avvale — Fri, 06 Sep 2019 16:30:15 GMT

Hi Susan,

unluckily I have no idea if it is possible to avoid those messages at all.
I would suggest showing us the complete message and/or looking at this thread: https://community.qlik.com/t5/Qlik-Sense-Deployment-Management/PostgreSQL-event-viewer-errors/m-p/1571911

Hope this helps,
Riccardo

Re: Sense System Performance Analyzer doesn't get windows event log

Huiying — Mon, 09 Sep 2019 08:55:19 GMT

Hi Riccardo

The message is somehow similar as in the thread, but not same.
The different part in my message is:

The following information was included with the event:
LOG: could not receive data from client: An existing connection was forcible closed by the remote host.

It is info, not error. But it is really annoying to see this message from the windows log table in Sense System Performance Analyzer, because there are too many of it.

Best regards,

Susan