topic QVD files locking in Nov 2018 in Management & Governance

QVD files locking in Nov 2018

T_Takavarasha — Sat, 16 Nov 2024 20:05:20 GMT

Since upgrading to Nov 2018 we have been experiencing an issue of qvd files being locked. It's happening around 4-5 times a week in our production environments and we have to manually go into the MMC to unlock the file.

Is anyone else experiencing this issue? We have a support case raised but wanted to reach out to the wider community.

Happy to provide further detail

Re: QVD files locking in Nov 2018

NadiaB — Mon, 16 Sep 2019 21:06:34 GMT

Hi @T_Takavarasha

The following articles might help:

Concurrent Read and Write from/to a QVD file may result in one of the tasks failing

How to resolve problems related to locked QVD files

Process Monitoring - How to find locked files and the processes locking them

Qlik Sense Folder And Files To Exclude From AntiVirus Scanning

We encourage our customers t to visit our Knowledge Base https://qliksupport.force.com/QS_CoveoSearch when trying to find a solution.

Re: QVD files locking in Nov 2018

T_Takavarasha — Mon, 16 Sep 2019 13:12:14 GMT

Hi @NadiaB

Thanks for getting back to me, none of these links seem to be working for me. However we have already run the ProcMon and due to having a multi node environment it was ineffective in identifying the issue. We can confirm that it is unrelated to read/write concurrence.

I was mainly interested in whether other users were experiencing the same issue.

Thanks,

Tari

Re: QVD files locking in Nov 2018

NadiaB — Mon, 16 Sep 2019 21:14:36 GMT

Hi @T_Takavarasha

I have replaced the URL's, by any chance could you verify if you can access to the articles?

Thank you.

Re: QVD files locking in Nov 2018

T_Takavarasha — Tue, 17 Sep 2019 09:51:27 GMT

Hi Nadia,

I can confirm that these links are now working.

Thanks,

Tari