topic Re: Can't log into Sense Desktop in Management & Governance

Can't log into Sense Desktop

Anonymous — Thu, 20 Sep 2018 00:19:33 GMT

Hi All,

I'm familiar with Qlik Sense and have been using both Desktop and Server for a number of years.

However following a change of employment, I am no longer able to log into Qlik Sese Desktop (fresh install) at my new employer.

My problem is that I am not able to login. After entering my Qlik ID and Pwd the authentication call seems to be blocked by firewall/proxy. If I temporarily disable the Proxy settings in IE, I can then authenticate, re-enable the Proxy settings and all the world is happy, however this is not a viable permanent solution.

The IT dept have tried to determine the destination of the authentication calls to add to the exception list, but as yet have not been able to do so.

Does anyone know what this URL/ip address/etc. is?

Thanking you in advance for any help.

Re: Can't log into Sense Desktop

kevinalvino — Mon, 01 Oct 2018 03:57:58 GMT

Hi Craig,

Still have issue with this question?

For the exception list, you should use this :

http://qlikid.qlik.com

http://eu.qlikcloud.com

http://qlikcloud.com

http://qlik.auth0.com

Think it will working, as i used have difficulty to access in a restricted internet access environment.

Thanks,

Kevin

Re: Can't log into Sense Desktop

craig_powell — Mon, 01 Oct 2018 22:49:26 GMT

Excellent Kevin!

That worked a treat.

Thanks

Re: Can't log into Sense Desktop

kevinalvino — Tue, 02 Oct 2018 02:36:42 GMT

Hi Craig,

Happy to help.

Glad the answer provided working.

Thanks,

Kevin