topic Re: Shared persistence database connection doesn't run in Management & Governance

Shared persistence database connection doesn't run

PuriVelasco — Sat, 16 Nov 2024 04:26:40 GMT

Good morning,

I have installed Qlik Sense enterprise version september 2019 as a central node and it works.

Now I want to install a rim node in another server. Both of these servers are in the same LAN and the connection between them is ok. I am using the same version of Qlik Sense. The SO on central node is Windows Server 2016 and the SO on rim node is Windows Server 2012 R2.

When I am in the screen "Shared persistence database connection settings" I only obtain errors.

I am writing the data from the image below, but doesn't run.

Thank you very much.

Re: Shared persistence database connection doesn't run

martinpohl — Tue, 08 Oct 2019 09:23:12 GMT

did you use the same user on rim for services?

Can you open the shared folder in windows explorer for test?

Regards

Re: Shared persistence database connection doesn't run

PuriVelasco — Tue, 08 Oct 2019 09:38:58 GMT

Hello Martinpohl,

First of all, thank you for your answer.

1. I am installing the rim node with the Administrator count; and for the Shared persistence database I used the predefined database user how it said in the Qlik community page.

2. Yes, I can open the shared folder in Windows explorer. It can be seen in the back image of the attached image.

Re: Shared persistence database connection doesn't run

PuriVelasco — Wed, 09 Oct 2019 06:44:55 GMT

The issue is not resolved... any ideas?

Thank you!!

Re: Shared persistence database connection doesn't run

otmane — Wed, 09 Oct 2019 15:26:39 GMT

Hi,

Are you sur that \\BI\Qlik\Share is the right hostname ?

Tath seems to be the path for the shared persistence for the AppContent and static content SharedFile.

Try something like the postreSQL servername ( the full URL to your repository database)

Regards,

Otmane

Re: Shared persistence database connection doesn't run

PuriVelasco — Thu, 10 Oct 2019 16:06:29 GMT

The solution was in

https://community.qlik.com/t5/Qlik-Sense-Deployment-Management/Rim-Node-Error-quot-Database-connection-not-reached-quot/td-p/11650

Thank you for your help.