Log shows Access Denied but User is able to log in

CurtDaughtry — Sat, 16 Nov 2024 03:37:05 GMT

Scanning the License and Operations Monitor apps in Qlik Sense, we found strange entries that suggest a user is getting denied access. We asked the user whether they were being denied and they are not.

Further investigation into the logs shows that a series of entries occur for each access. The last shows an Access Denied message, but the user is not affected or prevented in any way.

Below are the log details. The only consistent pattern is that the log entries come in series of 2 or 3 - all with identical timestamps. The first always saying "success"; the last saying "access denied".

It really doesn't make sense. The concern is it makes monitoring the environment difficult because it raises issues that aren't issues - thus teaching the admin's to ignore messages.

Any ideas?

Change	Context	Description	LogTimeStamp	ObjectId	ObjectName	ProductVersion	Result	SecurityClass	Service	Status
License analyzer access request	/qrs/analyzeraccessupdate	Command=License analyzer access request;Result=0;ResultText=Success	2020-01-08 16:14:33	e38c344e-ce46-4b21-ac98-a859fe2f9010	Domain/UserID	26.2.3.0	0	License	Repository	OK
License analyzer access request	/qrs/requestaccesstype	Command=License analyzer access request;Result=403;ResultText=Error: Access denied	2020-01-08 16:14:33	0	Not available	26.2.3.0	403	License	Repository	NOK

Re: Log shows Access Denied but User is able to log in

AndyC — Fri, 07 Feb 2025 08:51:56 GMT

Did you ever resolve this?

I am getting a similar problem with the Qlik Service account.

topic Log shows Access Denied but User is able to log in in Management & Governance

Log shows Access Denied but User is able to log in

Re: Log shows Access Denied but User is able to log in