topic June 2020 About no long shows version number in Management & Governance

June 2020 About no long shows version number

7n9bauijtrugl24 — Sat, 16 Nov 2024 01:52:47 GMT

We just upgraded our Qlik Servers to June 2020. I've noticed that now when I go into the Qlik Sense Hub or QMC and click on the About menu in the upper-right, it no longer says the version number and patch number.

How are we supposed to double-check the version if About no longer displays the version information?

Re: June 2020 Help | About no long shows version number

rzenere_avvale — Thu, 16 Jul 2020 15:27:20 GMT

Good afternoon @7n9bauijtrugl24 ,

I'm on June 2020 Patch 2 and I see version number without issues on both Hub and QMC.
Are you working on a multinode environment? Are all services running?

Riccardo

Re: June 2020 Help | About no long shows version number

7n9bauijtrugl24 — Thu, 16 Jul 2020 23:43:38 GMT

If by multinode you mean multiple Qlik servers, yes, we have several:

• QLIKCENTRAL – There is only one central Qlik server, hosts QMC and repos.
• QLIKENG1, QLIKENG2 – Qlik Engine. Does that actual processing. We have more than one for load distribution.
• QLIKPXY1, QLIKPXY2 – Gateway to central Qlik server.
• QLIKSCHED1, QLIKSCHED2 – Any task that is scheduled is handled by this server.

What I decided to do was to reboot all the servers. After that was complete, the Hub's About now shows the version, but not QMC's About.

Where exactly do you see the version in QMC? Maybe I'm looking in the wrong place?

Re: June 2020 Help | About no long shows version number

rzenere_avvale — Fri, 17 Jul 2020 08:30:16 GMT

Great to hear that on hub it's working. When you reach QMC, take a look in the lower right corner of the main page. There you'll be able to see the version

Riccardo

Re: June 2020 Help | About no long shows version number

7n9bauijtrugl24 — Fri, 17 Jul 2020 17:02:39 GMT

Ah, I see it now. I don't know why they moved it, but I can see it. Thank you very much for your help!