https://community.qlik.com/t5/Management-Governance/problem-with-parallel-connections-professional-access-license/m-p/1785889#M17427 <P>I am having probems with a third-party tool that manages version control and promotion between dev/test/prod environments. The tool interacts with qlik sense as a role user who requires root admin privileges. We are seeing problems where that user is denied access and getting errors about having websockets disconnected and max parallel sessions exceeded.</P><P>I suspected it has something to do with licensing. We have pro/analyzer, signed key licensing. I came across this in the "documentation"</P><P><A href="https://help.qlik.com/en-US/sense-admin/April2020/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Administer_QSEoW/Managing_QSEoW/manage-licenses.htm" target="_blank">https://help.qlik.com/en-US/sense-admin/April2020/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Administer_QSEoW/Managing_QSEoW/manage-licenses.htm</A></P><P><SPAN>&nbsp;To avoid unnecessary session consumption, the root admin should not be allocated any type of access.</SPAN></P><P><SPAN>What does that mean? If I do not allocate a professional license to the root admin, won't this lock that user out and cause chaos to ensue? How should I proceed?</SPAN></P><P><SPAN>version is April 2020 patch 3</SPAN></P> Sat, 16 Nov 2024 00:32:14 GMT daveatkins 2024-11-16T00:32:14Z https://community.qlik.com/t5/Management-Governance/problem-with-parallel-connections-professional-access-license/m-p/1785889#M17427 <P>I am having probems with a third-party tool that manages version control and promotion between dev/test/prod environments. The tool interacts with qlik sense as a role user who requires root admin privileges. We are seeing problems where that user is denied access and getting errors about having websockets disconnected and max parallel sessions exceeded.</P><P>I suspected it has something to do with licensing. We have pro/analyzer, signed key licensing. I came across this in the "documentation"</P><P><A href="https://help.qlik.com/en-US/sense-admin/April2020/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Administer_QSEoW/Managing_QSEoW/manage-licenses.htm" target="_blank">https://help.qlik.com/en-US/sense-admin/April2020/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Administer_QSEoW/Managing_QSEoW/manage-licenses.htm</A></P><P><SPAN>&nbsp;To avoid unnecessary session consumption, the root admin should not be allocated any type of access.</SPAN></P><P><SPAN>What does that mean? If I do not allocate a professional license to the root admin, won't this lock that user out and cause chaos to ensue? How should I proceed?</SPAN></P><P><SPAN>version is April 2020 patch 3</SPAN></P> Sat, 16 Nov 2024 00:32:14 GMT https://community.qlik.com/t5/Management-Governance/problem-with-parallel-connections-professional-access-license/m-p/1785889#M17427 daveatkins 2024-11-16T00:32:14Z https://community.qlik.com/t5/Management-Governance/problem-with-parallel-connections-professional-access-license/m-p/1786233#M17434 <P>just an FYI for anyone contemplating this action...don't. The root admin needs a pro license in order to modify properties of apps. If you do not allocate a pro license to your RootAdmin, you may also have problems accessing the qmc at all. I was able to remote desktop to the production server and fix this problem by reallocating the license, but the recommendation from Qlik (<SPAN>To avoid unnecessary session consumption, the root admin should not be allocated any type of access.)</SPAN> is as bad as it intuitively sounded...</P> Thu, 25 Feb 2021 15:06:53 GMT https://community.qlik.com/t5/Management-Governance/problem-with-parallel-connections-professional-access-license/m-p/1786233#M17434 daveatkins 2021-02-25T15:06:53Z