topic Qlik Sense Mobile iOS Version 1.6.1 - app does not use VPN in Management & Governance https://community.qlik.com/t5/Management-Governance/Qlik-Sense-Mobile-iOS-Version-1-6-1-app-does-not-use-VPN/m-p/108862#M1745 <HTML><HEAD></HEAD><BODY><P>We have following problem with new iOS Qlik Sense Mobile:</P><P>If we install the app on a new device, following error occurs, when we wanted to connect to qlik server:</P><P></P><P>Free translation: "You have to connect to qlik sense server at least one time for showing content without internet connection. Be sure that the connection works and retry."</P><P></P><P>It seems that the qlik app does not activate the vpn connection, so that the app thinks that there is no connection to the network.</P><P>On devices where there was already the older version of iOS Qlik Sense Mobile installed and where we updated the app, the connection works correctly.</P><P>There Qlik app activates the vpn connection when we choose the server.</P><P></P><P><IMG alt="Qlik_Error_iOS_161.png" class="jive-image image-1" src="https://community.qlik.com/legacyfs/online/214436_Qlik_Error_iOS_161.png" style="height: 1103px; width: 620px;" /></P></BODY></HTML> Tue, 25 Sep 2018 16:42:56 GMT Anonymous 2018-09-25T16:42:56Z Qlik Sense Mobile iOS Version 1.6.1 - app does not use VPN https://community.qlik.com/t5/Management-Governance/Qlik-Sense-Mobile-iOS-Version-1-6-1-app-does-not-use-VPN/m-p/108862#M1745 <HTML><HEAD></HEAD><BODY><P>We have following problem with new iOS Qlik Sense Mobile:</P><P>If we install the app on a new device, following error occurs, when we wanted to connect to qlik server:</P><P></P><P>Free translation: "You have to connect to qlik sense server at least one time for showing content without internet connection. Be sure that the connection works and retry."</P><P></P><P>It seems that the qlik app does not activate the vpn connection, so that the app thinks that there is no connection to the network.</P><P>On devices where there was already the older version of iOS Qlik Sense Mobile installed and where we updated the app, the connection works correctly.</P><P>There Qlik app activates the vpn connection when we choose the server.</P><P></P><P><IMG alt="Qlik_Error_iOS_161.png" class="jive-image image-1" src="https://community.qlik.com/legacyfs/online/214436_Qlik_Error_iOS_161.png" style="height: 1103px; width: 620px;" /></P></BODY></HTML> Tue, 25 Sep 2018 16:42:56 GMT https://community.qlik.com/t5/Management-Governance/Qlik-Sense-Mobile-iOS-Version-1-6-1-app-does-not-use-VPN/m-p/108862#M1745 Anonymous 2018-09-25T16:42:56Z Re: Qlik Sense Mobile iOS Version 1.6.1 - app does not use VPN https://community.qlik.com/t5/Management-Governance/Qlik-Sense-Mobile-iOS-Version-1-6-1-app-does-not-use-VPN/m-p/108863#M1746 <HTML><HEAD></HEAD><BODY><P>Today we solved the problem by deinstall and reinstall the qlik sense mobile app.</P></BODY></HTML> Wed, 26 Sep 2018 06:50:35 GMT https://community.qlik.com/t5/Management-Governance/Qlik-Sense-Mobile-iOS-Version-1-6-1-app-does-not-use-VPN/m-p/108863#M1746 Anonymous 2018-09-26T06:50:35Z