topic Critical Issue with QMC Utilities 1.0.0.0 Requires Immediate Attention in Management & Governance https://community.qlik.com/t5/Management-Governance/Critical-Issue-with-QMC-Utilities-1-0-0-0-Requires-Immediate/m-p/1205923#M17804 <HTML><HEAD></HEAD><BODY><P>It is with regret that I inform folks who downloaded QMC Utilities 1.0.0.0 that there is a catastrophic bug that will render a Qlik Sense environment inert on the client side.&nbsp; The issue stems from our attempt to create a separate service dispatcher service from the one Qlik Sense uses while using the same executable to do so.&nbsp; The consequence of this decision is when the Qlik EAPowertools Service Dispatcher service started, it stopped the Qlik Sense Service Dispatcher.</P><P></P><P></P><P>It is our goal to release as bug free as we can, and in this case we failed miserably.&nbsp; We will do better next time.</P><P></P><P></P><P>Please uninstall QMC Utilities 1.0.0.0 as soon as possible.&nbsp; In addition, you will need to remove the Qlik EA Powertools Service Dispatcher service.&nbsp; Below are instructions on how to uninstall QMC Utilities and remove the service from Windows services.</P><P></P><P></P><H2>Uninstall QMC Utilities</H2><P>1. Navigate to the QMCUtilities folder in EAPowertools directory.&nbsp; By default this is located at <STRONG>C:\program files\Qlik\Sense\EAPowertools</STRONG>.</P><P></P><P></P><P>2. Open the Uninstall folder and double click the <STRONG>unins000.exe</STRONG> file to start the uninstall.</P><P><IMG alt="UninstallUtils.png" class="jive-image image-1" src="https://s3.amazonaws.com/eapowertools/qmcutilities/UninstallUtils.png" style="height: 299px; width: 620px;" /></P><P></P><P>3. Walk through the uninstall wizard to uninstall QMC Utilities.</P><P></P><P></P><H2>Remove the Qlik EA Powertools Service Dispatcher Service</H2><P>1. Open a command prompt as an administrator.</P><P></P><P></P><P>2. Enter the following into the command line: <STRONG>sc delete QlikEAPowerToolsServiceDispatcher</STRONG>.</P><P><IMG alt="deleteQlikEASD.png" class="jive-image image-2" src="https://s3.amazonaws.com/eapowertools/qmcutilities/deleteQlikEASD.png" style="height: 314px; width: 620px;" /></P><P></P><P>3. When the service is deleted, a success message will appear.</P><P><IMG alt="deleteQlikEASDSuccess.png" class="jive-image image-3" src="https://s3.amazonaws.com/eapowertools/qmcutilities/deleteQlikEASDSuccess.png" style="height: 314px; width: 620px;" /></P><P></P><P></P><P>4. If the service delete fails, go to the services snapin, stop the Qlik EAPowerTools Service Dispatcher service and set it to *disabled*.</P><P></P><P></P><P>5. Start the Qlik Sense Service Dispatcher if it is not started.</P><P></P><P></P><P>Download and install QMC Utilities 1.0.0.1 from here: <A href="https://s3.amazonaws.com/eapowertools/qmcutilities/QMCUtilities.exe" target="_blank"><STRONG>QMCUtilities</STRONG></A>.</P></BODY></HTML> Sat, 16 Nov 2024 10:20:13 GMT 2024-11-16T10:20:13Z Critical Issue with QMC Utilities 1.0.0.0 Requires Immediate Attention https://community.qlik.com/t5/Management-Governance/Critical-Issue-with-QMC-Utilities-1-0-0-0-Requires-Immediate/m-p/1205923#M17804 <HTML><HEAD></HEAD><BODY><P>It is with regret that I inform folks who downloaded QMC Utilities 1.0.0.0 that there is a catastrophic bug that will render a Qlik Sense environment inert on the client side.&nbsp; The issue stems from our attempt to create a separate service dispatcher service from the one Qlik Sense uses while using the same executable to do so.&nbsp; The consequence of this decision is when the Qlik EAPowertools Service Dispatcher service started, it stopped the Qlik Sense Service Dispatcher.</P><P></P><P></P><P>It is our goal to release as bug free as we can, and in this case we failed miserably.&nbsp; We will do better next time.</P><P></P><P></P><P>Please uninstall QMC Utilities 1.0.0.0 as soon as possible.&nbsp; In addition, you will need to remove the Qlik EA Powertools Service Dispatcher service.&nbsp; Below are instructions on how to uninstall QMC Utilities and remove the service from Windows services.</P><P></P><P></P><H2>Uninstall QMC Utilities</H2><P>1. Navigate to the QMCUtilities folder in EAPowertools directory.&nbsp; By default this is located at <STRONG>C:\program files\Qlik\Sense\EAPowertools</STRONG>.</P><P></P><P></P><P>2. Open the Uninstall folder and double click the <STRONG>unins000.exe</STRONG> file to start the uninstall.</P><P><IMG alt="UninstallUtils.png" class="jive-image image-1" src="https://s3.amazonaws.com/eapowertools/qmcutilities/UninstallUtils.png" style="height: 299px; width: 620px;" /></P><P></P><P>3. Walk through the uninstall wizard to uninstall QMC Utilities.</P><P></P><P></P><H2>Remove the Qlik EA Powertools Service Dispatcher Service</H2><P>1. Open a command prompt as an administrator.</P><P></P><P></P><P>2. Enter the following into the command line: <STRONG>sc delete QlikEAPowerToolsServiceDispatcher</STRONG>.</P><P><IMG alt="deleteQlikEASD.png" class="jive-image image-2" src="https://s3.amazonaws.com/eapowertools/qmcutilities/deleteQlikEASD.png" style="height: 314px; width: 620px;" /></P><P></P><P>3. When the service is deleted, a success message will appear.</P><P><IMG alt="deleteQlikEASDSuccess.png" class="jive-image image-3" src="https://s3.amazonaws.com/eapowertools/qmcutilities/deleteQlikEASDSuccess.png" style="height: 314px; width: 620px;" /></P><P></P><P></P><P>4. If the service delete fails, go to the services snapin, stop the Qlik EAPowerTools Service Dispatcher service and set it to *disabled*.</P><P></P><P></P><P>5. Start the Qlik Sense Service Dispatcher if it is not started.</P><P></P><P></P><P>Download and install QMC Utilities 1.0.0.1 from here: <A href="https://s3.amazonaws.com/eapowertools/qmcutilities/QMCUtilities.exe" target="_blank"><STRONG>QMCUtilities</STRONG></A>.</P></BODY></HTML> Sat, 16 Nov 2024 10:20:13 GMT https://community.qlik.com/t5/Management-Governance/Critical-Issue-with-QMC-Utilities-1-0-0-0-Requires-Immediate/m-p/1205923#M17804 2024-11-16T10:20:13Z