topic Can not get to the landing page of iPortal in Management & Governance

Can not get to the landing page of iPortal

Oliver_F — Sat, 16 Nov 2024 09:50:30 GMT

Hi there,

today I wanted to test iPortal on a developement server. First I tried the installer. Second I tried the manual installation ( iPortal/dev_env_setup_guide.md at master · eapowertools/iPortal · GitHub ).

In both scenarios I am not able to open https://localhost:3090 or https://localhost/iportal/hub.

What do I have to do to get the server running?

Some things that might be the source for the problem:

- in git there is no iportal_users.xlsx therefore i used the .csv files. but in the config.js there is still a link to the excel path.

- I do not want to setup the reference of GSS to have an demonstration. therefore i skipped the setup of the GSS security rules.

Looking forward for your replies!

Re: Can not get to the landing page of iPortal

Tue, 02 May 2017 15:46:05 GMT

Hi Oliver,

I highly recommend using the installer over the manual config. Make sure to run it as an admin. If you are not able to reach the iportal it could be a number of factors.

What OS are you using?

Did you install on the Qlik Sense server?

Did you install as administrator?

Did the UDC and virtual proxy mentioned in the install get configured in the QMC?

Re: Can not get to the landing page of iPortal

Oliver_F — Wed, 03 May 2017 08:28:52 GMT

Hi Jeffrey,

I reinstalled it again and made sure i used admin rights. Same Problem.

It is a 2008 R2 Windows server.

Virtual Proxy was installed (changed it to authentification module and white list to localhost).

UDC was configured successfull and able to sync.

Re: Can not get to the landing page of iPortal

Oliver_F — Tue, 09 May 2017 11:01:24 GMT

Is there anything that i could try out?

Re: Can not get to the landing page of iPortal

reanfadyl — Wed, 17 May 2017 23:34:51 GMT

I have the same issue. The UDC, users and Virtual Proxy all seem to be set up OK.

Re: Can not get to the landing page of iPortal

Wed, 31 May 2017 13:06:46 GMT

Hi there,

it could be that the iportal is not starting up. One possibility could be that the EA Powertools Service Dispatcher service did not get installed.

Can you verify the service? If it is not there, it will need to be added manually. I'm creating some instructions on how to do that.

Re: Can not get to the landing page of iPortal

Oliver_F — Wed, 31 May 2017 13:31:47 GMT

Hey there,

QlikEAPowerToolsServiceDispatcher ist not running on the server. So this might be the reason for not loading the landing page.

Would be great if you could create some instructions of how to manually add the service.

all the best

oliver

Re: Can not get to the landing page of iPortal

dyo — Tue, 06 Jun 2017 18:57:25 GMT

This can be resolved by manually installing the PowerToolsService. To do this follow these steps after running the iPortal.exe

1. Navigate to C:\Program Files\Qlik\Sense\EAPowerTools\iportal\temp and edit createServiceDispatcher.bat

2. Modify the SC Create line to include the full path to the .exe

C:\Program Files\Qlik\Sense\EAPowerTools\PowerToolsServiceDispatcher\PowerToolsService.exe

3. Open a CMD prompt (Important to Run as Administrator)

4. Paste/execute each of the SC Create, Description, Start lines

Re: Can not get to the landing page of iPortal

Tue, 06 Jun 2017 19:05:34 GMT

and posted here: EA Powertools Service Dispatcher Service Fails to Install · eapowertools/QlikSenseQMCUtility Wiki · GitHub

Re: Can not get to the landing page of iPortal

Oliver_F — Wed, 07 Jun 2017 15:34:44 GMT

Perfect, that worked very well.

Now that the demo case is set up, I will have to figure out how to actually use iPortal.

Thanks a lot!

Re: Can not get to the landing page of iPortal

Wed, 07 Jun 2017 15:38:59 GMT

Hi, the best thing to do is follow the GSS config here: iPortal/gss_setup_guide.md at master · eapowertools/iPortal · GitHub