topic Re: Cannot access QMC from public IP in Management & Governance

Cannot access QMC from public IP

arturomiquelveyrat — Sat, 16 Nov 2024 07:13:50 GMT

We have deployed QS in an Amazon EC2 instance. The instance is connected to a load balancer, which provides a public IP (www.example.com) and acts as entry point for end users.

Users can access the Qlik Sense Hub from the load balancer's public IP but, when they try to open the QMC, receive a 403: Forbidden error. Access to the QMC through the server's private IP does work OK.

Any suggestion?

Re: Cannot access QMC from public IP

tomovangel — Thu, 22 Nov 2018 10:09:32 GMT

Have you tried with other browsers, eg: IE, firefox?

Re: Cannot access QMC from public IP

arturomiquelveyrat — Thu, 22 Nov 2018 10:13:53 GMT

Yes, but without success.

Re: Cannot access QMC from public IP

jerifortune — Thu, 22 Nov 2018 14:01:59 GMT

Have you checked the security settings on AWS?

Re: Cannot access QMC from public IP

arturomiquelveyrat — Thu, 22 Nov 2018 14:06:18 GMT

Hi @jerifortune. What do you mean exactly? I believe that, since users can correctly acces the Hub, it's not an issue with AWS settings.

Re: Cannot access QMC from public IP

jerifortune — Thu, 22 Nov 2018 14:18:30 GMT

Didn't get that part. You are right if they have access to the hub.