topic Re: Qlik Sense On Kubernetes: Creating App Error in Management & Governance

Qlik Sense On Kubernetes: Creating App Error

Ivan_Ivanovskiy — Fri, 02 Apr 2021 08:05:22 GMT

Hi!

We try to launch QS on Linux using QS on Kubernetes installation guide.

https://github.com/ChristofSchwarz/qs_on_Kubernetes/tree/master/vagrantprovision

So we've setup QS on Minikube, added users by Auth0 (IDP).

When we try to create new app, we have the next error ("An error occurred while creating the application. Try again"):

May be someboby faced the same problem?

Thanks,

Ivan.

Re: Qlik Sense On Kubernetes: Creating App Error

korsikov — Tue, 03 Sep 2019 11:20:50 GMT

Are you solved issue? please share your solution with community

Re: Qlik Sense On Kubernetes: Creating App Error

Vincenzo_Esposito — Thu, 12 Sep 2019 14:32:49 GMT

You need t perform some debug to grab more informations. You can

1) Open the Web browser console and check for errors

2) tail tle engine pod log on the k8s cluster

Re: Qlik Sense On Kubernetes: Creating App Error

Ivan_Ivanovskiy — Tue, 24 Sep 2019 07:20:20 GMT

We solved it: We opened full access for every user at Linux server

But now we have another error with app creating. It appeared after rebooting the server:

{"timestamp":"2019-09-23T13:08:37.630Z","log_type":"System","logseverity":"ERROR","thread_id":880772864,"user_id":"auth0\\auth0|5d88a15ffb3de70d7b7bcacf","tenant_id":"Ts9Po3bQLVBFJTL2QZxERjzq1ymIoZJ3","app_id":"0","message":"CTheServer: CreateAppRest caught extended exception 3001: Invalid file name"}

{"timestamp":"2019-09-23T13:08:37.631Z","log_type":"HttpTraffic","logseverity":"WARN","thread_id":880772864,"user_id":"auth0\\auth0|5d88a15ffb3de70d7b7bcacf","tenant_id":"Ts9Po3bQLVBFJTL2QZxERjzq1ymIoZJ3","session_id":"b891835b-e32a-446a-8da8-bc2a5e400b60","app_id":"dsfdsf","server_id":"a46767a4-ad03-45f1-a2e3-fcf1526d0b26","method":"POST","exception":400,"exception_extra":400,"endpoint":"/v1/apps","path":"/v1/apps","query":"","status_code":400,"process_time":8.011345,"work_time":7.911845,"lock_time":0.006300}

Re: Qlik Sense On Kubernetes: Creating App Error

Vincenzo_Esposito — Tue, 24 Sep 2019 07:26:34 GMT

It seems a non supported character in the application name. Try to use simple standard ascii characters

Re: Qlik Sense On Kubernetes: Creating App Error

korsikov — Tue, 24 Sep 2019 07:30:14 GMT

since when did the name "test1" become an unsupported character set? do not laugh at me

Re: Qlik Sense On Kubernetes: Creating App Error

Vincenzo_Esposito — Tue, 24 Sep 2019 07:33:38 GMT

What is the pod which fails?

Re: Qlik Sense On Kubernetes: Creating App Error

Ivan_Ivanovskiy — Tue, 24 Sep 2019 07:37:29 GMT

Pod: qliksense-engine-

about invalid characters we tried a lot of names.

Re: Qlik Sense On Kubernetes: Creating App Error

Vincenzo_Esposito — Tue, 24 Sep 2019 07:44:46 GMT

Are u useing a “ Read/Write many” storage?

EFS for AWS

FileAzure for Azure

Re: Qlik Sense On Kubernetes: Creating App Error

Ivan_Ivanovskiy — Tue, 24 Sep 2019 07:47:59 GMT

We use local MongoDB base. In any way we will check the settings. May be some problems there.

Re: Qlik Sense On Kubernetes: Creating App Error

Vincenzo_Esposito — Tue, 24 Sep 2019 07:52:50 GMT

You have 2 external dependencies.

Mongo is one of them and it’s the repo

The other dependency is the storage, it’s required to use a read/write many storage

https://help.qlik.com/en-US/sense/June2019/Subsystems/PlanningQlikSenseDeployments/Content/Sense_Deployment/Introduction/system-requirements-qseok.htm

check the file system section

Re: Qlik Sense On Kubernetes: Creating App Error

Ivan_Ivanovskiy — Fri, 27 Sep 2019 08:35:57 GMT

Thanks! I'll check it.