topic Re: Operations Monitor Missing from Governance Section of QMC in Management & Governance

Operations Monitor Missing from Governance Section of QMC

catalystmichael — Wed, 10 Jan 2018 12:38:11 GMT

Reinstalled the Operations Monitor successfully but the app is not listed under the Governance section of the QMC. With this being a QAP server the app can't be accessed via the hub, it has to be via the Governance link so that means that users have no access.

Any ideas as to why the app doesn't show in the Governance section? The untouched Licence monitor is still there.

Thanks

Michael

Re: Operations Monitor Missing from Governance Section of QMC

awhitfield — Wed, 10 Jan 2018 13:36:10 GMT

Hi Michael,

Have you published it to the 'Monitoring Apps' stream?

Andy

Re: Operations Monitor Missing from Governance Section of QMC

catalystmichael — Wed, 10 Jan 2018 13:40:09 GMT

Hi, yes it's in the stream. When I go to the hub I can see it too (just can't access it because it's a QAP server).

Re: Operations Monitor Missing from Governance Section of QMC

Ken_T — Thu, 22 Apr 2021 15:26:04 GMT

did you ever figure this out?
same issue on a new env.

Re: Operations Monitor Missing from Governance Section of QMC

Bastien_Laugiero — Thu, 22 Apr 2021 21:16:53 GMT

Hello @Ken_T ,

The Monitoring Apps section usually disappear from the Governance menu in the QMC when the Montoring Apps stream is being removed/recreated. The reason is because the system expect the Monitoring Apps stream to have a specific hard coded ID which is "a70ca8a5-1d59-4cc9-b5fa-6e207978dcaf".

The solution to resolve this problem is to create a new Monitoring Apps stream with above ID directly in the QRS Database.

Here are the steps:

Open PGAdmin and connect to the QSR Database (See Installing and Configuring PGAdmin 4 to access the PostgreSQL database used by Qlik Sense or NPrinting)
Run the following query

insert into "Streams" values ('a70ca8a5-1d59-4cc9-b5fa-6e207978dcaf', 'Monitoring Apps', current_timestamp,current_timestamp,'Internal\sa_repository',(select "ID" from "Users" where "Name" = 'sa_repository'))

At this point you should observe a new Monitoring Apps stream in the QMC with ID "a70ca8a5-1d59-4cc9-b5fa-6e207978dcaf" and the Monitoring Apps section should have reappeared under the Governance menu
Reimport the Operation and License Monitor in that new stream
Re-create the Monitoring Apps associated rules (see screenshots)

Note: Before doing that into a production system, I would highly suggest to test above steps into a lower environment. Also please make sure to take a backup of your database before running any command.

Hope this helps!