topic Re: SaaS error: memory limit for request was reached during reloads in Management & Governance

SaaS error: memory limit for request was reached during reloads

SupriyaT — Fri, 02 Apr 2021 08:46:19 GMT

Hello,

We have recently migrated to qlik and we have taken license for upto 4 apps expanded capacity for 10GB, but I am facing errors during reloads.

But, I am getting the "memory limit for request was reached" error during reloads for a few apps (which have approx 7 GB utilization on opening sheets and charts) but since there are no limits on reloading scripts, can you please help us understand what is causing it and how can we fix it?

Let me know what additional information you need from my end. Thank you!

Re: SaaS error: memory limit for request was reached during reloads

Anil_Babu_Samineni — Mon, 11 Jan 2021 20:26:24 GMT

I heard that from SaaS, It is allow only 10 GB file not more than that.

Re: SaaS error: memory limit for request was reached during reloads

CurtDaughtryBP — Wed, 14 Apr 2021 16:34:54 GMT

We are facing the same issue however our apps are <100 MB. They have worked fine for months and then earlier this week reload scripts for 2 apps with LESS than 1M rows starting throwing this error.

@QlikSupport any insight?

The memory limit for the request was reached

Re: SaaS error: memory limit for request was reached during reloads

Anil_Babu_Samineni — Sun, 18 Apr 2021 20:22:11 GMT

@Michael_Tarallo Do you have feedback on this?

Re: SaaS error: memory limit for request was reached during reloads

CurtDaughtryBP — Thu, 22 Apr 2021 17:46:43 GMT

So I submitted a ticket to support. The response was that Qlik experienced issues with reloads on the day we were impacted. I didn't get any specific guidance on the error but since Support told me the issue was resolved, it has not reappeared.

Problem resolved; but no detail on what caused or solved the issue.

Re: SaaS error: memory limit for request was reached during reloads

Bastien_Laugiero — Fri, 23 Apr 2021 06:28:15 GMT

Hello!

As mentioned in the previous comment there was an issue around memory limit reported and fixed a little more than a week ago. Details of the incident can be found here: https://status.qlikcloud.com/incidents/q5b9tb4d0gl5

In addition, here is an article that could be helpful around size limit in Qlik Sense Enterprise SaaS:

https://community.qlik.com/t5/Knowledge-Base/Qlik-Sense-Business-and-Enterprise-SaaS-App-Size-Storage-Size/ta-p/1710690

Hope this helps!