Adding trusted SSL certificate blocks Virtual Proxy with certificate provided from Azure

matKa — Sat, 16 Nov 2024 00:08:37 GMT

I have Qlik Sense single node installed on an Azure VM. There are 2 virtual proxies one Central for accessing over Intranet (http). And other Azure for accessing from public internet (Azure Reverse Proxy). Azure Virtual Proxy comes with a trusted certificated released by themselves.

We wanted to have connection over Central proxy inside our Intranet to be secure (https) so we've issued a SSL certificate. I provided the certificate thumbrint in Central Proxy which is linked to all Virtual Proxies and conection over intranet was working as expected. It's https now, secure. But the Azure Virtual Proxy stopped working. I can still get authenticated but the "Connection lost..." error comes right after logging into the hub. I've run the Websocket Tester and it's indeed not working anymore (Before SSL everything was green).

I've tried running it in all the browser. Whitelisted all the IPs and domain names. DevTools show 2 errors:

WebSocket connection to 'wss://myurl' failed: createSocket @ hub.js?1343223423:1
Possibly unhandled rejection: {"isTrusted":true}

From what I can observe the issue is with the conflict of 2 different certificates. Because when I upload it, it goes to Proxy so it applies to all Virtual Proxies. But the Azure one has one by default. When I investigate both URLs site information in Certificate tab there seem to be correct certificates on both. Central has an issued SSL, Azure has Microsoft Certificate.

I will be talking with Microsoft support but it seems to be an issue on the Qlik side since their proxy works ok when I don't import SSL.

I would really appreciate any help on this.

Re: Adding trusted SSL certificate blocks Virtual Proxy with certificate provided from Azure

matKa — Wed, 19 May 2021 11:13:00 GMT

Hi @Sonja_Bauernfeind,

I posted question in here as you recommended. Could you share light if such configuration is possible? What should be changed?

Re: Adding trusted SSL certificate blocks Virtual Proxy with certificate provided from Azure

matKa — Mon, 07 Jun 2021 07:42:58 GMT

Anyone?

Re: Adding trusted SSL certificate blocks Virtual Proxy with certificate provided from Azure

manuel_rm — Thu, 12 May 2022 09:54:57 GMT

Hi, I'm facing the same problem... Could you solve it finally?

topic Re: Adding trusted SSL certificate blocks Virtual Proxy with certificate provided from Azure in Management & Governance

Adding trusted SSL certificate blocks Virtual Proxy with certificate provided from Azure

Re: Adding trusted SSL certificate blocks Virtual Proxy with certificate provided from Azure

Re: Adding trusted SSL certificate blocks Virtual Proxy with certificate provided from Azure

Re: Adding trusted SSL certificate blocks Virtual Proxy with certificate provided from Azure