topic "Internal server" Error on Qlik Sense Enterprise - How to resolve in Management & Governance

"Internal server" Error on Qlik Sense Enterprise - How to resolve

vish123 — Sat, 16 Nov 2024 00:06:20 GMT

Hi Team,

Any idea about this error. We frequently getting this error. Can you please let me know how to resolve.

Re: "Internal server" Error on Qlik Sense Enterprise - How to resolve

PadmaPriya — Fri, 28 May 2021 17:47:44 GMT

Logon attempts lead to an Internal Server Error pop-up on the QlikSense Hub. The issue persists for both HTTP and HTTPS access. Please follow the below article:

https://community.qlik.com/t5/Knowledge-Base/Some-users-receive-Internal-Server-Error-when-attempting-to/ta-p/1715447

Thanks,

Padma Priya

Re: "Internal server" Error on Qlik Sense Enterprise - How to resolve

Sooraj_Suresh — Mon, 31 May 2021 07:28:22 GMT

Hi @vish123

Could you be more precise at what point do you experience this internal server error issue is it while opening HUB or any specific apps?

Also kindly provide us more details of the QlikSense and windows environment details.

If its an issue when opening HUB then you can check the Proxy and Repository logs to see what errors does it show.

If the issue occurs while opening an app then you can chekc the Engine logs for more information.

The third way you could also check is from the Network web traffic output using the F12(Developer options) and observe at what point of request/response does it fail and when kind of status code it returns.

With having the above information we can move forward and understand the root cause easily.

Best Regards

Sooraj Suresh

Re: "Internal server" Error on Qlik Sense Enterprise - How to resolve

vish123 — Mon, 31 May 2021 14:07:44 GMT

Hi Sooraj,

This issue has been resolved after restarting Qlik Services. I got this error while opening a dashboard. If i encounter any error again will post it hear along with log details. Thanks for your help

Re: "Internal server" Error on Qlik Sense Enterprise - How to resolve

PadmaPriya — Tue, 01 Jun 2021 16:33:16 GMT

Thanks for your confirmation @vish123