topic Re: Fail to install Qlik Sense Desktop in Management & Governance

Fail to install Qlik Sense Desktop

Danixsan — Tue, 29 Jun 2021 09:10:21 GMT

Hi,

I tried to install Qlik Sense Desktop on my Windows 10 x64 bits system, as an administrator. Attached the error log file.

Re: Fail to install Qlik Sense Desktop

Bastien_Laugiero — Tue, 29 Jun 2021 11:52:20 GMT

Hi,

The error message in the logs points to the following article: https://support.qlik.com/articles/000057727

MSI (s) (C0:74) [10:51:40:048]: Hello, I'm your 32bit Impersonated custom action server.
CAQuietExec: Error 0x80070005: Command failed to execute.
CAQuietExec: Error 0x80070005: QuietExec Failed
CAQuietExec: Error 0x80070005: Failed in ExecCommon method
CustomAction CA_ConvertToUTF8 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (C0:D8) [10:51:40:076]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (C0:D8) [10:51:40:076]: User policy value 'DisableRollback' is 0
MSI (s) (C0:D8) [10:51:40:076]: Machine policy value 'DisableRollback' is 0
Action ended 10:51:40: InstallFinalize. Return value 3.

Hope this helps!

Re: Fail to install Qlik Sense Desktop

Danixsan — Wed, 30 Jun 2021 08:00:00 GMT

Hi Bastien, I went through the article and checked my system variables. I didn't need to make any changes, but I don't have access to powershell.exe, maybe that's why the error appears, but I'm not sure how to solve this problem.